Walker Ford - Service Center

Service Advisor was great, appt was kept to time. Waiting room is very comfortable, great place, good people. room is very comfortable, great place, good people. More

Steve was great! He fit my car in to a very busy dealership and had me done quick. dealership and had me done quick. More

Very professional and courteous they treated me as a person and not a number okay person and not a number okay More

Steve did great with my Ford F 350. word word word word word word word word word word More

Dan Victory is the best service man in the whole department. I have dealt with Dan since my car was purchased. He goes out of his way to make people feel like they are important. When I buy my next department. I have dealt with Dan since my car was purchased. He goes out of his way to make people feel like they are important. When I buy my next car he will be my go to man. More

The service manager Vince and his team of advisors are very knowledgeable and willing to help. very knowledgeable and willing to help. More

Had slow start and maintenance done. Great work by Brian and Kevin. Superb service as always. and Kevin. Superb service as always. More

Fast, efficient and friendly. Wonderful service. Thank you so very much for the wonderful job you did. you so very much for the wonderful job you did. More

Made an appointment for safety recall, Monday Nov. 15., had to make arrangements to work from home. Called Monday around 3pm to check progress and was told that my car still had not been started on. Puttin had to make arrangements to work from home. Called Monday around 3pm to check progress and was told that my car still had not been started on. Putting me in a very awkward position with work, having to request to work from home again. I kept following up on the repair on Tuesday the 16th, and my first call to check in was answered but, subsequent calls they had me leave messages for someone to call me with an update but no one ever did. After several attempts to get an update. Nervous that I would get in trouble at work, I called and stayed on hold for 20 minutes, refusing to get off of the phone without an update. At 5:30pm… I finally was told that my car would “probably be done by 6pm”. thankfully, it was done. More

My car needed fixed under after market warranty for a possible o2 censor. The service man was very nice and wonderful to me.. The cars engine was totally replaced by Walker Ford prior to the appointmen possible o2 censor. The service man was very nice and wonderful to me.. The cars engine was totally replaced by Walker Ford prior to the appointment. The reading showed almost 70,000 miles, but because of the replaced engine it only had approximately 7,000. I did not know that at the time. I received a call stating that my fuel system needed routine maintenance and cleaned. Of course I said go ahead. I was also told that in the very near future I would need new spark plugs etc. Costing over $300.00 It's my understanding that an engine that new should not have needed all that work or spark plugs in the very near future. I honestly feel I was taken advantage of. More