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Walker Ford - Service Center

Clearwater, FL

4.6
3,617 Reviews

3,618 Reviews of Walker Ford - Service Center

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November 05, 2021

As always Walker Ford service advisor, Steve did an As always Walker Ford service advisor, Steve did an outstanding job of taking care of my cars. They make sure my car comes back as clean as they r More

by gotheiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Walker Ford responded

That's great to hear! We are delighted to hear that we have provided consistently good customer service for you. We value your business and your continued loyalty. We look forward to seeing you on your next visit!

November 04, 2021

I went in to get my A/C fixed and they charged me $780 for a missing washer where the Freon was supposedly leaking. I had to pay for a rental car for the weekend while they fixed this. The next week my ca More

by Edina Kis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Walker Ford responded

Hello Edina Kis, we are very sorry to hear that your experience with us was not a pleasant one. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

November 04, 2021

our service writer Don was excellent, he explained the process etc was friendly and helpful More

by ROBERT.SMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Walker Ford responded

Hello Robert.Smith0, Thank you for your kind words. If there is anything we could have done better please let us know. If you would like to discuss any specific items about your recent service please reach out to Vince Romano at 727-240-1653 to discuss your experience in more detail.

November 04, 2021

The staff was extremely helpful in identifying the car’s malfunction, and ordered the needed parts right away to assist my getting back out on the road. More

by CJ152WW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Walker Ford responded

Thank you for the kind words! We are delighted to hear you had a great experience and everything went smoothly. Please come back and see us again soon!

November 04, 2021

The service was great and the task was completed and explained well. The service could be little faster with appointments but they were busy so it was more understandable. More

by STAPERT09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Nov 15, 2021 -

Walker Ford responded

Thank you for letting us know how we are doing! We take customer feedback seriously and we appreciate you taking the time to let us know how we are doing. Please let us know if there is anything else we can do for you!

November 04, 2021

Ryan and Steve are the best. Service was prompt, as requested and I was greeted by name👌 👍 😍 More

by RSOMERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Walker Ford responded

This is what we love to hear! Ryan and Steve are great assets to our team and were more than happy to help! We hope the team can help you again soon!

November 04, 2021

They did what they said. Took my truck in had the parts fixed with in 30 min. Of what said they would. My truck is my living sso I'm on the road and a happy camper thank you steve More

by gatordbl
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Walker Ford responded

Thank you for letting us know how we are doing! We are delighted to hear that you had a great experience with our team here at Walker Ford! Please come back and see us again soon!

November 03, 2021

Amy always provides excellent customer service. She goes over and above my expectations. 10 STAR service advisor! More

by sflbrat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Nov 29, 2021 -

Walker Ford responded

We're happy to hear our team went above and beyond for you! Thanks for the review and come back and see us soon!

November 03, 2021

they were wonderful about doing my recall and getting my car all fixed and back on the road you real fast More

by marsha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Walker Ford responded

We appreciate the great review! We're glad to hear everything was done in a timely manner. We look forward to your next visit!

November 01, 2021

Excellent work. My service advisor is Amy and I would highly recommend her over anyone. Vince is a man of his word and I think that is important when asking questions, he got back to me as promised and More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Nov 04, 2021 -

Walker Ford responded

Thank you for sharing your feedback about your recent service visit, Tom. We are delighted to hear that you were so pleased with the experience and your service results. We hope to see you again for your future service needs!

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