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Walker Ford - Service Center

Clearwater, FL

4.6
3,618 Reviews
Call Service Center (855) 869-7610

3,618 Reviews of Walker Ford - Service Center

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October 16, 2021

Excellent service rep Dan Valley and service department as well as the sales and finance More

by DUBLINBAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Rumberger, Mike Batch
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Oct 21, 2021 -

Walker Ford responded

Thanks for the excellent 5-star rating! Thank you for your kind words about Dan. We’re glad they could help provide an enjoyable service experience for you. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

October 16, 2021

Initially the techs made some sloppy mistakes, but when pointed out the service manager ultimately made things right! More

by ds33759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Walker Ford responded

Thank you for telling us how we are doing! We unconditionally guarantee our service and strive to exceed your expectations on every visit. We appreciate your business and look forward to seeing you again!

October 16, 2021

Excellent service. Mike Murray was very helpful. Five stars for him. Five stars for walker ford. More

by TOJOBO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Walker Ford responded

We're glad to see your experience with us was worth 5 stars! Mike will be happy to hear that they were very helpful with your service experience. Thank you for your business and we look forward to seeing you again in the future!

October 16, 2021

People are attentive, courteous and explain what was done on the car in detail. But the wait time of 2 hours for oil change and tire rotation is a bit excessive. More

by MRIOS1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only dealt with one person do not recall his name but he handled everything courteous and attentive
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Oct 21, 2021 -

Walker Ford responded

Thank you for telling us how we are doing! We want every customer to feel comfortable and informed at every step of the service process. We value your business and look forward to seeing you on your next visit!

October 16, 2021

Everything was great could not be better. Don was helpful and very courteous. Thank you More

by Nunyabinnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Walker Ford responded

Thank you so much for rating us 5 stars! We pride ourselves on knowledgeable and helpful staff members, like Don. We appreciate your business and look forward to seeing you again!

October 16, 2021

Best customer service hands down. Dan was THE MAN. I'm from Missouri and my fuel pump went out and they had it fixed in 1 day. More

by sabrinajones102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Walker Ford responded

Sabrina, we're glad to see your experience with us was worth 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Dan. Thank you for your business, and please let us know if there is anything else we can do for you.

October 16, 2021

I’m very happy with the service I have received since I bought my car at your dealership More

by JJCOTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Walker Ford responded

This is what we strive for! We aim for 100% customer satisfaction at every stage of your car purchase, including follow-up service visits, and we’re delighted to hear that you received that. Thank you for your business, please let us know how we can help again in the future, and enjoy your new car!

October 16, 2021

Great service writer Mike had the car back sooner than I expected very polite and friendly would recommend your service to any one. More

by bgcastle108
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Walker Ford responded

Thank you for telling us how we are doing! We strive to make every visit to our service department as quick and efficient as possible. Thanks for your business and the excellent 5-star rating. We look forward to your return!

October 16, 2021

Always the best service from Walker Ford and the service staff is second to none, Mike has been my service specialist from the start and always goes the extra mile to make my needs are met More

by JASON KREILING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Walker Ford responded

Wow, such kind words, Jason! We are delighted to hear that Mike helped in giving you such a great service experience with us! We truly appreciate your business and your continued loyalty, and we look forward to seeing you on your next visit!

October 16, 2021

Walk-in key replacement, got right-in, right-out, friendly service, informative, professional, plastic and paper protection in interior, A+ More

by lombardequipment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Walker Ford responded

Thanks for reviewing us and rating us 5 stars! It's great to hear that you were provided with an excellent experience by our service team! We appreciate your business and look forward to seeing you on your next visit!

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