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Walker Ford - Service Center

Clearwater, FL

4.6
3,636 Reviews

3,636 Reviews of Walker Ford - Service Center

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July 31, 2024

Have dealt with Walker since 2013 and have never had any bad experiences. Staff is always professional and friendly. Steve was great on this visit He went out of his way to explain what was going on wit More

by MMASABBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Walker Ford responded

We're so glad to hear about your positive experiences and particularly grateful for your shoutout to Steve. Thank you for choosing us since 2013!

July 27, 2024

The issues with my Mustang were resolved in right quick time. It started out with an oil change and tire rotation. I also asked to have the A/C checked as it had just stopped working 2 days previous. I More

by georgebjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Walker Ford responded

Thank you for sharing your experience with the quick resolution of the issues with your Mustang, and we're glad we could exceed your expectations. We appreciate your feedback and look forward to serving you again.

July 23, 2024

Recall service took longer that expected, but was completed with no cost to me should be ok. More

by Kdewese43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
Aug 04, 2024 -

Walker Ford responded

We are glad to hear that the no-cost resolution met your expectations. Thank you for your patience and for taking the time to leave a review.

July 21, 2024

The guys who came out, did my service better, remote location, were very courteous, and it was very convenient. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Aug 04, 2024 -

Walker Ford responded

Thank you for your positive feedback about our service team's professionalism and convenience. We're delighted to hear about your satisfactory experience!

July 20, 2024

Incompetent customer service, needed to provide my VIN # 3 times, hopefully my vehicle in database now. More

by A
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Great service. Fit my schedule. Called ahead , showed up on time and was very courteous. Finished w/ thank you. Top Notch! More

by ED11A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Anderson
Aug 04, 2024 -

Walker Ford responded

Thank you for your kind words and for acknowledging our team's efforts to provide great service. We're delighted to have met your expectations!

July 19, 2024

Brake line broke. Leaked out. They replaced line. Charged $130 to flush empty Brake lines. Ryan said they did this because I said okay on the phone. Told him there More

by mikerichardss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gatlin Hatcher
July 18, 2024

Super happy to have my car back. Rides really great! Steve was very nice! Thanks More

by cmcclarnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Walker Ford responded

We're so glad to hear you're enjoying your car and had a great experience with Steve. Thanks for your review!

July 15, 2024

Went in for my first oil change with no appointment and got in and out in a short time More

by THIGGINSATP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Walker Ford responded

We are delighted to hear you had an excellent service experience! Please let us know when its time for your next service!

July 14, 2024

I’ve been taking my 2012 Fusion here since 2017, and they’ve been keeping it running well. I always feel treated fairly and respectfully here. More

by paul3339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
Jul 17, 2024 -

Walker Ford responded

We truly appreciate your business and continued loyalty! Please let us know if there is anything else we can do for you! Have a great day!

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