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Walker Ford - Service Center

Clearwater, FL

4.6
3,625 Reviews

3,625 Reviews of Walker Ford - Service Center

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August 26, 2021

Service was great, truck was not running good at all. They found the problem, fixed it in a timely manner and we were out the door. More

by Pauljr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Walker Ford responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

August 24, 2021

Excellent friendly prompt service from Brian Kirk my service writer! While there the other service writers around him - Mike, Amy & Dan Victory were personable as well. Thank You!! More

by POTTER.A97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Aug 25, 2021 -

Walker Ford responded

We are happy to know that our dealer was able to provide a 5-star experience for you. Please let us know if there is something more we can do for you.

August 24, 2021

My experience today was exceptionally. The professionalism shown was excellent. That is a major reason why I don't mind driving from Holiday Florida to Clearwater to purchase my cars from Wa More

by EWBULL47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Walker Ford responded

Thank you for the 5-star review! If there is something more that our dealership can do for you, please let us know.

August 23, 2021

Brought are car in for a tranny issue and when diagnosed ford told us the TCM was bad and they would take care of it at no charge due to a recall. And when we got the car back it still has the same problem More

by B.TARSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Kirk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Walker Ford responded

Hello B.TARSI, Thank you for your review and feedback from your visit. We're sorry that the visit didn't meet your expectations. We ask that you reach out to Service Manager, Vince Romano at 727-240-1653 to further discuss your experience with our service department.

August 23, 2021

The Service Team was awesome! We have 3 Fords and we always get them serviced at Walker! I always know that my vehicles will be well taken care of by the Walker team. Thank you! More

by Satisfied Walker Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Walker Ford responded

Thank you so much for the compliments about our service team! We appreciate you trusting all 3 Fords with us to get the best quality service! If you need us again in the future, please let us know!

August 22, 2021

Provide great service, answers calla promptly, very friendly and helpful, don in the body shop office is great and always helpful we really like him I bought 2 expeditions from walker More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Aug 23, 2021 -

Walker Ford responded

Thank you for the review. Please keep us in mind for anything we can do for you again in the future!

August 22, 2021

Good customer service, and nice wait area. Been coming here for service for many years. Prompt text and email notifications for service time. Will return again More

by MustLoveLabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Walker Ford responded

Thank you for the 5-star review. We appreciate you choosing us and look forward to working with you again in the future.

August 21, 2021

This isn't fair, you sold me the best car I ever had then service it perfectly. I just took a 7,560.2 mile trip, It would take a book More

by MISHALLBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop Scott
Aug 21, 2021 -

MISHALLBARRY responded

My around the country trip was really enhanced by my 2017 Fusion

August 21, 2021

Mike Murray and Shelly have always given me excellent service! They are friendly and professional every time I deal with them. Thank you very much! More

by Boettner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly squeezed me in for an oil change! Thanks!
Aug 23, 2021 -

Walker Ford responded

Thank you for choosing our dealership. Keep us in mind if there is something more we can do for you.

Aug 23, 2021 -

Boettner responded

Will do!

August 20, 2021

Don was Outstanding, we always enjoy your lounge and staff! Please make sure you praise your team as they are very friendly and helpful! Cheers More

by ANTLIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Walker Ford responded

Thank you for the 5-star review! We appreciate your review and look forward to a chance to work with you again!

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