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3,623 Reviews of Walker Ford - Service Center
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July 31, 2021
Great experience. Your personnel are top notch. All of them were so polite and helpful.. Ford owner since 1964 Galaxy 500 red convertible total owned +15 them were so polite and helpful.. Ford owner since 1964 Galaxy 500 red convertible total owned +15 More
by JUDYKING3870
Verified Customer
July 30, 2021
Dropped vehicle off Tuesday morning and was told it would take 3/4 of a day to complete. Called Wednesday about the status and was informed it was completed. I asked why no one called to let me know and was take 3/4 of a day to complete. Called Wednesday about the status and was informed it was completed. I asked why no one called to let me know and was told my service advisor was out sick. Something should be in place to cover when employees are out. I then went to the cashier and was told my vehicle would be brought up. After approximately 10 minutes I had to go back in and ask about my vehicle. About 5-10 minutes later my vehicle was finally brought up. While I was waiting a Ford salesperson came outside and sat directly below the sign that asked people not to smoke within 25 feet. I would think the employees would at least follow the suggestions. More
by jeff.gillquist
Employees Worked With
July 30, 2021
Clean and friendly. Ok, so you want more comments. I feel that I had to wait too long for a simple repair. Replacing a rear window wiper blade assembly should not take an hour plus. I understand charge feel that I had to wait too long for a simple repair. Replacing a rear window wiper blade assembly should not take an hour plus. I understand charges but $70.00 to replace a rear wiper assembly is excessive. I have leased at least 5 vehicles from your dealership. Now are you happy???? 😇😎. More
by RBUNDY4312
Employees Worked With
I don’t know who it was but he was helpful and friendly.
July 30, 2021
As always Walker Ford great service, my service advisor I normally use was on vacation but the one to help me very courteous and responsive normally use was on vacation but the one to help me very courteous and responsive More
by BobLeah
July 30, 2021
Don was great! Very professional. I love your waiting area! The young kid that did the shuttle was so nice! Great experience overall! Will definitely be back! area! The young kid that did the shuttle was so nice! Great experience overall! Will definitely be back! More
by AMYSTOECKLER
Employees Worked With
July 29, 2021
Great place. Need to hire more people for oil changes. Waited over 2 hours. Nice lounge though. I had to go find some one to find out what was taking so long. Waited over 2 hours. Nice lounge though. I had to go find some one to find out what was taking so long. More
by jnorman35
Employees Worked With
July 29, 2021
It was very thorough and very fast. Very professional. I am completely satisfied with my visit there and I will be using them again for any service. I am completely satisfied with my visit there and I will be using them again for any service. More
by TFIFIELD
Employees Worked With
Don Mast
July 29, 2021
Absolutely love this place. It was first time here as I live closer to autonation in st pete but will never ever step foot near that place again. I was very impressed with how nice everyone was and the f live closer to autonation in st pete but will never ever step foot near that place again. I was very impressed with how nice everyone was and the fast service I recieved. More
by Bobbifsjti
Employees Worked With
July 28, 2021
Clean and efficient. Good personal service. Don Mast is Clean and efficient. Good personal service. Don Mast is a pleasure to work with. I will be back to have my other Ford serviced soon. Clean and efficient. Good personal service. Don Mast is a pleasure to work with. I will be back to have my other Ford serviced soon. More
by BOB_OAKLEY
Employees Worked With
July 28, 2021
First time at Walker. Given the current shortage of workers everywhere, I assumed it would be at least several days before my vehicle was even looked at. I went as far as to secure a rental car for the workers everywhere, I assumed it would be at least several days before my vehicle was even looked at. I went as far as to secure a rental car for the entire week out of caution. Not only was my Explorer processed right away, it was diagnosed, fixed, and had time for an air/fuel induction service (scheduled maintenance), ALL IN ABOUT 24 HOURS. I received the phone call, assuming it was just a courtesy update, and was surprised to hear my vehicle would be ready later that afternoon. Also, Donnie stepped in for the advisor originally assigned to me (as he was out sick) and was extremely helpful, friendly, and professional. Can't say enough about this first experience at Walker's service department. Thank you very much and see you soon (but not too soon!). More
by Dag Nabbits
Employees Worked With
