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Walker Ford - Service Center

Clearwater, FL

4.6
3,623 Reviews

3,623 Reviews of Walker Ford - Service Center

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July 10, 2021

My Service advisor was excellent. He helped arrange for puur have, service, and shuttle service which was helpful as I have a ver busy hob More

by ADAMDIDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Great to hear, Adam! We are happy to hear of your great experience. Please let us know if there is anything else we can do to help!

July 10, 2021

service tech needs more training, misdiagnosed the problem, then just through parts at the problem until it was fixed .had to be double checked by shop foreman. More

by ken.di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Walker Ford responded

Thank you for taking the time to share your comments, Ken. It is important for us to hear feedback, no matter the circumstance, so that we may better our services for you, our customer. We value your business and hope to hear from you again or have the opportunity to show you our appreciation and take care of any of your car needs in the future.

July 10, 2021

The service advisor told helper to put truck on oil rack because my tire was going flat quickly.. That was ignored and he parked my truck in a parking spot.. Thus the Repair guy than drove my truck from par More

by Erik_demotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Andrisani
Jul 13, 2021 -

Walker Ford responded

Erik, we appreciate you taking the time to let us know about your recent experience at Walker Ford. We’re sorry to learn that you were disappointed in how your car service was handled. We will use your comments to improve our efforts. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your feedback and hope that you’ll give us another opportunity in the future to show our dedication to providing an outstanding customer experience.

July 10, 2021

My service experience with Ryan Holcomb was fantastic. Walker Ford always goes above and beyond the call of duty to satisfy their customers. Highly recommended. More

by Mike Wickerham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Thank you, Mike! It's an honor to be your dealership of choice when you need quality service. We look forward to see you again!

July 10, 2021

Don is a great tech to work with. Gave me options and had the truck back quickly . Maintained contact after vehicle was dropped off. Comfortable bringing my vehicle in for service at Walker Ford. More

by PSPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Great to hear! Thank you for your review and kind words about working with Don. We look forward to working with you again, please let us know if there is anything else you need!

July 10, 2021

I bought my 2018 Expedition at Walker. I was happy with the service I'd received so, when my wife was looking for a new vehicle, the first and last place we went was Walker. More

by roberwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Great to hear! Thank you for taking the time to leave this feedback. We are honored to be your dealership of choice when looking for a new car! Feel free to reach out again if there is anything else you need.

July 10, 2021

Walker Ford consistently provides stellar service for the Ford Fusion I purchased a few years ago. I receive timely service reminders and am able to get service appointments at my convenience. The service More

by ALARSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Thank you so much! We greatly appreciate this feedback and are proud to be your service center of choice. As always, just let us know if there is anything else you need. We will be happy to help!

July 10, 2021

Always treat my car right and polite customer service. Good fix and problem analysis. Fast fix, did not have to waste the whole day. Out very fast and great job! More

by Desiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Thank you so much, Desiree! It's great to hear of your experience with our service team. Please let us know if there is anything else you need, we'll be happy to help!

July 09, 2021

Absolutely the best service ever and always. Will not go anywhere else and when I need a new car I will go to walker ford just like I have before More

by DARKSIDEJEDEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Thank you so much! We greatly appreciate your feedback and continued loyalty to our dealership. Let us know if there is anything else we can do to help!

July 08, 2021

Mike was excellent and very helpful with my new 2021 Escape issue. The overall experience was very very good and the wait minimal especially since I did not have an appointment for my leaking tire issue More

by jjalbert0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Walker Ford responded

Thank you for the 5-star review! We look forward to working with you again in the future.

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