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Walker Ford - Service Center

Clearwater, FL

4.6
3,618 Reviews

3,618 Reviews of Walker Ford - Service Center

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September 08, 2020

Thanks for the advice I'll be in for a check up soon, glad I ran into you, obviously you care about the drivers and enjoy your job to help a total stranger More

by JoyBug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Walker Ford responded

Thank you for the review! We're glad Daniel was able to give you that advice. Please let us know if we can be of further assistance!

Sep 11, 2020 -

JoyBug responded

I was just in town for the day, I made it home (South Carolina) and the car is in the shop getting fixed

September 05, 2020

Excellent service for the oil change. Will come back for service again. Nothing else to say. Nothing else to say. Nothing what to say say More

by JON_GOLD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani, Douglas Wilder
Sep 08, 2020 -

Walker Ford responded

Thanks for the great review, Jon! We're glad you had a great experience with the service team. Thanks for choosing Walker Ford and we'll see you back again next time!

September 05, 2020

Vary good service i am vary happy with my car and my oil change and tire rotation like said vary good service and 25 words to a little to much for a Short servay... More

by JJHORTON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Walker Ford responded

Thanks for the review! We're glad you had a great experience with our service team. Thank you for choosing Walker Ford and we hope to see you back next time.

September 04, 2020

Steve McHenry was helpful. The techs did try to find the problem with my car. Appreciated that they didn't charge for their time. Thanks! More

by WMDAVIS0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Walker Ford responded

Thanks for the feedback! We're glad to hear our team tried to solve your problem as quickly and efficiently as possible. We appreciate you choosing Walker Ford for your service needs and we hope to see you back again next time.

September 04, 2020

The quality of work done on my F 250 Super duty by the body shop was excellant, the blending of the new paint to the old was perfect. More

by SNELLINGSANDRA@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in the body shop
Sep 08, 2020 -

Walker Ford responded

We're so glad to hear it! We're very proud of our team and we're glad they could provide you with a great experience in the body shop. Thank you for choosing Walker Ford, and we hope to see you back next time.

September 04, 2020

Very friendly service personal greetings and on time... easy to schedule online... received confirmation email along with reminders and Mobil notifications. I wold recommend walker ford. More

by PATRUNS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Walker Ford responded

Thanks for the great review! We're glad you had a wonderful service experience. We're always trying to make the customer service experience better and the scheduling process more convenient, and we're happy to hear you were pleased with it. Thanks for choosing Walker Ford and we'll see you back next time!

September 04, 2020

I had been to Walker Ford for oil/filter, tire rotation and the regular check list checkup for 15,000 miles. Mike checked me in, kept me appraised of how things were going and explained all that had been c More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Walker Ford responded

Sandy, we're glad you had a great experience working with Mike! We pride ourselves on our knowledgeable and friendly team, and it's great to hear feedback like this. Thanks for choosing Walker Ford for your service needs, and we hope to see you back next time!

Sep 09, 2020 -

Sandy responded

Thank you. I will be back for my future service needs.

September 03, 2020

Very good service agent! (Mike) was very understanding of my request took extra time with trying to diagnose the problem I’m having with the vehicle. Still trying to figure out the problem with it. More

by GAMBLESTREETE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Walker Ford responded

Thank you for the review and also thank you for choosing Walker Ford. We are glad to hear that Mike has made your experience with our service department a positive one. We will let him know to keep up the good work. Thanks again and please let us know if there is anything else we can do for you.

September 03, 2020

Disappointed! Service technician was unable to determine why my A/C is not cooling properly. Unfortunately it seems as though I have to seek another Dealership for better diagnosis. More

by sflbrat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
September 02, 2020

Walker always provides the best customer service whether it is in sales or service. Everyone is always curtious, helpful and makes you feel like you are the #1 priority More

by JARREDS1MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Walker Ford responded

Thank you for the excellent review! Our team appreciates your amazing feedback. You will continue to be our #1 priority! We look forward to serving you again.

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