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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews

3,619 Reviews of Walker Ford - Service Center

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June 28, 2020

Poor customer service for service department been doing business with Walker ford for over 10 years never had problems assistant manager and mike murry are constantly changing prices More

by tiffanibama09
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Walker Ford responded

Tiffani, thank you for leaving a review. We appreciate your thoughts and if you would like to discuss them further, please contact our service manager Vince Romano at 727-240-1653.

June 28, 2020

Great service and a very friendly team. Steve was wonderful and made sure I stayed informed throughout the servicing of my car. Thanks Walker Ford. More

by BPADEN84
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Walker Ford responded

Thank you for taking the time to leave us a review! We will be sure to pass along your thoughts to Steve. Come again soon!

June 28, 2020

Had to come in for service on my tire, Steve was great to work with. Service was done quickly and they made the process very easy. More

by dtota17
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Walker Ford responded

Thanks for a kind review! We are so happy to hear Steve was able to help you with your repairs. We hope to see you again soon!

June 27, 2020

I am extremely happy with the dealership. The service advisor gave me a good estimate of the time it would take and an update when they had problems resolving one of the issues. Great job! More

by Whilton
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Walker Ford responded

Thanks for leaving us a review! We are so glad to hear that you have had a positive experience with Walker Ford. Come again soon!

June 27, 2020

Excellent! Knowledgeable! Friendly! Helpful! Experienced! Problem Solvers! Very encouraging to have a team that is courteous, friendly, and provides outstanding service. Walker Ford rocked it! More

by shopper6847
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Walker Ford responded

Thank you for taking the time to leave us all of these kind words. We appreciate your support, and look forward to seeing you again soon!

June 27, 2020

My experience was excellent - service was fast friendly and professional. After multiple visits to resolve an oil leak issue, it seems to have finally been resolved, thank you More

by 😎
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Walker Ford responded

Thank you for this great review! We are happy to hear that your oil leak is finally solved, and we appreciate you sticking with us. Let us know if you need anything!

June 27, 2020

Went in for a rear axle leak Why did they do a diagnostic ? Put it on the lift. It was a $12 seal. They called and said the brakes were low. Total $690.????????? More

by LINDACOCCHIOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 27, 2020

I had a great experience with. My service yesterday....everyone. was so kind and helpful, and answerd all my questions... thanks to all that handled my vehicle More

by JTICE3
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Walker Ford responded

Thank you for a great review! We are happy to hear you enjoyed your experience. We hope you come again soon!

June 27, 2020

I waited for over an hour for my car, outside in the heat and humidity. l was not told by service how long it would take. I did not go indoors because of Covid19 and I am in the high risk category. When I pa More

by stantonlhs1970
Recommend Dealer
No
Employees Worked With
Brian Kirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Jun 29, 2020 -

Walker Ford responded

Thank you for your honest feedback. The safety of our customers is a top priority at Walker Ford. We are following all the CDC guidelines to the best of our ability however some customers aren’t as diligent or concerned as you would think. We would love to discuss your thoughts more, so please reach out to our service manager Vince Romano at 727-240-1653.

June 27, 2020

Great team workwas treated like familyWas able hi make Great team work was treated like family Was able hi make appointment to be able to be seen on time Parts called me,when an option was ordered. It w More

by Forddriver
Recommend Dealer
Yes
Employees Worked With
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise. Newman and the parts,department, Amy Andrisani
Jun 30, 2020 -

Walker Ford responded

Thank you for this review! We are glad you had a positive and easy going experience with our service department. Come again soon!

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