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3,623 Reviews of Walker Ford - Service Center
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February 20, 2020
I'm from Maryland and I was having problem with my 2015 Ford Explore. My friend Jim Hancock (Lakeland Ford.). I met with Brian Kirk, Service Advisor. He was very professional and later explained what the Ford Explore. My friend Jim Hancock (Lakeland Ford.). I met with Brian Kirk, Service Advisor. He was very professional and later explained what the problems was and what needed to be done. I look forward to a returning to Walker Ford in the future. You have a great Service Dept.. More
by rjchubb1
Employees Worked With
February 19, 2020
When I arrived at Walker Ford the Service Dept was very busy. Mike told me it would be about 2 to 3 hrs. I only had to wait and hour and a half. I have always had excellent service at Walker Ford & I give busy. Mike told me it would be about 2 to 3 hrs. I only had to wait and hour and a half. I have always had excellent service at Walker Ford & I give them 5 stars! More
by cbsullivan
Employees Worked With
February 19, 2020
Outstanding service advisor Steve, my service advisor always provides outstanding service to my vehicles and to the customer. Walker Ford is a outstanding place to purchase a ca Steve, my service advisor always provides outstanding service to my vehicles and to the customer. Walker Ford is a outstanding place to purchase a car but also to have your car serviced. I am extremely picky about my cars and Steve is the only one I trust to take care of my 4 cars. More
by gotheiss
Employees Worked With
February 14, 2020
Thanks to Brian Kirk on Service Drive - Excellent Service - Very Professional - Awesome Price on 4 New Tires - Explorer now drives better then when purchased. 👍👍 Thanks again. - Very Professional - Awesome Price on 4 New Tires - Explorer now drives better then when purchased. 👍👍 Thanks again. More
by Mkgiovo
Employees Worked With
February 11, 2020
30,000 Mile check up oil change Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. More
by Seve21
Employees Worked With
January 23, 2020
Too many visits to fix air conditioner problem. Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as a solution to the problem, but this was evidently not the cause. This guess at the problem cost me an unnecessary $1988. I think the problem has been fixed per visit number six, as they replaced the evaporator. Time will tell. Overall, I have liked the sales people and the service contact people here very much. Servicing in the past has been good and fair. But on rating at this time for this problem, I have to say it should not have taken this long to fix the problem, and I should not have been charged for replacing the rear AC Aux unit. More
by Joe
Employees Worked With
January 14, 2020
Repair service The service was on schedule, performed correctly. and I was back on the road in one hour. I was kept informed during the procedure. Very nice experien The service was on schedule, performed correctly. and I was back on the road in one hour. I was kept informed during the procedure. Very nice experience. More
by rdavidlambert
January 10, 2020
Excellent Service Excellent service at Walker as usual. Mike Olsen helpful as always !! Questions always answered and service always top notch. We always have our vehic Excellent service at Walker as usual. Mike Olsen helpful as always !! Questions always answered and service always top notch. We always have our vehicles serviced at Walker. More
by wsm1217
Employees Worked With
Mike Olsen
December 27, 2019
service Amy Andersani has been our service adviser, and has always gone above and beyond. Amy always treats us with prompt and professional service, even when Amy Andersani has been our service adviser, and has always gone above and beyond. Amy always treats us with prompt and professional service, even when she is out of office she always makes sure we are taken care of . More
by AKALLERGIS
Employees Worked With
Amy Andrisani
December 21, 2019
Service Adviser Mike has been my service adviser and her has always been very friendly, knowledgeable and has done an excellent job coordinating all my scheduled serv Mike has been my service adviser and her has always been very friendly, knowledgeable and has done an excellent job coordinating all my scheduled services. More
by mybeachhousesk
Employees Worked With
Other Employees :
Bill Gordon, Denise Newman
