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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,477 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,477 reviews
October 01, 2022
The dealership was very clean and well-organized. We were greeted as soon as we walked in. Alfonso Hernandez and Andy Towns made the entire process seamless from start to finish. No pressure tactic We were greeted as soon as we walked in. Alfonso Hernandez and Andy Towns made the entire process seamless from start to finish. No pressure tactics whatsoever and both answered all of our questions in a timely and professional manner. We had a great experience at Walter’s Mercedes Benz and will highly recommend this dealership to our friends and family. More
by edison.v.aquino
September 30, 2022
I would really recommend coming here and purchasing a vehicle from Mike Sales. He was nothing but very helpful and answered all my questions and concerns. I very much appreciate him for all the work he’s vehicle from Mike Sales. He was nothing but very helpful and answered all my questions and concerns. I very much appreciate him for all the work he’s put into to help me get the car i really wished for. Thanks Mike !!! More
by Victoria Morano
Employees Worked With
Mike Sales
September 30, 2022
I scheduled a vehicle service to ensure maintenance is performed in a reasonable manner. The service manager was courteous, professional and efficient. He informed me approximately 2 hrs or less. It took performed in a reasonable manner. The service manager was courteous, professional and efficient. He informed me approximately 2 hrs or less. It took 2 1/2 hrs before it was done. More
by Abadillaer
Employees Worked With
Michael Ramos
September 29, 2022
It always a pleasant visit when I go Walters Benz. Cody Burt was the service coordinator who helped me check in and kept updated with all the car needed. He would inform me of when the car expected to Cody Burt was the service coordinator who helped me check in and kept updated with all the car needed. He would inform me of when the car expected to be ready. Thank you for your prompt responses. More
by Moe
Employees Worked With
Cody Burt
September 29, 2022
From the moment you drive in until you drive you and your car are treated with care and respect. Excellent service and attention to detail. Highly recommend. car are treated with care and respect. Excellent service and attention to detail. Highly recommend. More
by xmayort
Employees Worked With
Brandon Monaco
September 29, 2022
AMAZING Experience! !! Walter's Mercedes is the BEST! Mike Sales made our purchase painless and so EASY!! He is truly genuine and that is what sold us!! !! Walter's Mercedes is the BEST! Mike Sales made our purchase painless and so EASY!! He is truly genuine and that is what sold us!! More
by Emily Jorski
Employees Worked With
Mike Sales, Mike Sales
September 29, 2022
I'm very satisfied with this dealership. I'm particularly thankful to Alfonso Hernandez for his professionalism in assisting me that eventually made me decide to purchase another vehicle. I'm particularly thankful to Alfonso Hernandez for his professionalism in assisting me that eventually made me decide to purchase another vehicle. More
by cdjosejr
Employees Worked With
September 28, 2022
Alex Ramirez was an excellent service advisor! He communicated with me at every stage and answered my questions whether it be on the phone, email or through text messaging He communicated with me at every stage and answered my questions whether it be on the phone, email or through text messaging More
by joeU
Employees Worked With
September 28, 2022
Very professional. Only one problem remained to be fixed. Need return Saturday. The car they lent us was excellent. Only one problem remained to be fixed. Need return Saturday. The car they lent us was excellent. More
by bettoss
Employees Worked With
