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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,477 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,477 reviews
September 28, 2022
I took my C250 for a “check up” a few weeks ago and Cody was my advisor. It was a Saturday and a busy one. It seemed like he was the only one greeting customers and taking care of their concerns. I waited was my advisor. It was a Saturday and a busy one. It seemed like he was the only one greeting customers and taking care of their concerns. I waited and he was quick to tell me and advise me as to what was in need of service and what I could take care of at a later date. I truly appreciated his feedback and above all his professionalism. I trusted his recommendations and would be happy to work with Cody in the future More
by mm_otz53
Employees Worked With
Cody Burt, Justen Wiedeman
September 28, 2022
Definitely recommend Mike Sales when purchasing at Walters MB. I can't say it enough, what a great experience it was having him help us get into our new MB. The toughest part was making up our minds o Walters MB. I can't say it enough, what a great experience it was having him help us get into our new MB. The toughest part was making up our minds on which one we wanted to take home. He was very knowledgeable and answered all of our questions, made the purchase very easy. We have purchased from many other dealerships, but this was by far the best experience and don't plan on going anywhere else in the near future. I am loving my new GLB class , the technology AMAZING! Thank you for welcoming us to the MB family Mike. More
by Ceccy
September 28, 2022
Snacks in the lounge needs improvement. Lounge waiting area should be prepped up. The refrigerator was very dirty. Above are unrelated to the car service, however it helps for 2-3 hours Lounge waiting area should be prepped up. The refrigerator was very dirty. Above are unrelated to the car service, however it helps for 2-3 hours waiting. Alex Ramirez was excellent and kept me informed on all items. More
by abid1
Employees Worked With
September 27, 2022
Great service and customer care. They gave me a great deal on my tires when other dealers wanted to charge me an arm and a leg. Definitely recommend Walter’s in riverside. They gave me a great deal on my tires when other dealers wanted to charge me an arm and a leg. Definitely recommend Walter’s in riverside. More
by Luis Larios
Employees Worked With
Cody Burt, Justen Wiedeman
September 26, 2022
Excellent customer service, I’m a return customer this is my third car I’m very loyal and will definitely be back in the future America Rivera,Mgr Tito and Andy in finance were great. Fast and easy. my third car I’m very loyal and will definitely be back in the future America Rivera,Mgr Tito and Andy in finance were great. Fast and easy. More
by Erlfe
Employees Worked With
Andy Towns, Brett Moore, America Rivera, Tito Hermida
September 26, 2022
I’ve always gone to Walters to buy cars and get them serviced. Mark Interlicchia is a great professional that always make the customer feel important. Best service and best people at Walters Mercedes serviced. Mark Interlicchia is a great professional that always make the customer feel important. Best service and best people at Walters Mercedes More
by cool
Employees Worked With
September 26, 2022
Mike Sales was excellent! He was very informative, friendly and direct. I felt heard. He worked with me and was very accommodating. He was patient with my questions. Definitel He was very informative, friendly and direct. I felt heard. He worked with me and was very accommodating. He was patient with my questions. Definitely recommend Walter’s Mercedes Benz of Riverside and Mike Sales! So happy with my first Mercedes!! They were courteous and eager to help. They made me feel welcomed into the Mercedes Benz family. More
by sweetdawn8504
Employees Worked With
Mike Sales
September 23, 2022
I am mostly satisfied with Walter’s service every time I take my vehicle for service. take my vehicle for service. More
by soriano,sal1945
Employees Worked With
