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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,477 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,477 reviews

September 15, 2022

I had a great experience here. I worked with Selvin and Carlos to purchase my Certified Used GLB and they made the process really quick and easy. I especially appreciated that beca More

by afox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez, Selvin Pineda
Sep 16, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Selvin and Carlos could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 15, 2022

We stopped in at Walter's Mercedes in the early stages of our car shopping and were met by Gustavo Acosta. It was our first time in a Mercedes dealership. Gustavo was very knowledgeable and shared a wealth More

by vanmet4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Acosta
Sep 16, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Gustavo took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 15, 2022

We worked with David Pompa in purchasing a new vehicle at this dealership. David was knowledgeable, professional and friendly. He was quick to respond to e-mails and gave us his full attention when we were More

by vanmet4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Pompa
Sep 16, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave David this positive review! We greatly appreciate the opportunity to work with you, and we are so glad that he could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We wish you and your family the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 14, 2022

I have been servicing my cars with Walter’s for over 20 years. I can’t say enough about my current service representative, Alex Ramirez. He is awesome, always providing me with excellent care. More

by e.johnson909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Alex consistently provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 14, 2022

Jr. Rodríguez helped me out for my service on my car. He was very helpful and I asked for an extra valve cap for my tire and he was quick to give me a ne More

by Evan Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Evan, Thank you so much for your positive review! We are so glad that JR took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 13, 2022

Sept 8, 2022, Brandon Monaco checked me in for year service, tires, and brake check. Front discs and pads needed to be replaced but did not have the discs in stock. Brandon solved the problem with a More

by BL
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Brandon took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 13, 2022

Very clean, professional staff. Very attentive . Lounge is comfortable.Staff estimates times of service very well More

by combers-squawk0s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 12, 2022

Great and Excellent Service! Jr. Rodriguez was very helpful, courteous and professional! Very pleased for being my first time here! More

by omar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Walter's Mercedes-Benz of Riverside responded

Omar, Thank you so much for your excellent review! We are so glad that JR provided you with top-notch service throughout your visit. Our customers' satisfaction is our utmost priority. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 12, 2022

Alex Ramires was very helpful. He answered all my questions and he was very forward and transparent with the services my car needed and costs. More

by Monaracely73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 12, 2022

JR greatest service representative in Riverside California area please let him know this Walter's you our the best More

by donnamsn
Recommend Dealer
Yes
Employees Worked With
America Rivera
Sep 13, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this wonderful review! He will be honored to hear of your kind words. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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