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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

August 26, 2022

Service was excellent, clean environment, staff patient and friendly. I was notified regular on the progress of my repair. More

by dhouston52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
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Aug 29, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

I'm extremely satisfied with with the work Walters Mercedes Benz technicians and of course my customer service representative Austin Schneider , Austin Schneider is my go to guy for as long as I own M More

by peterflores1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Peter, Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are pleased that Austin's efforts could meet your satisfaction. He will be honored to hear of your kind words. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

I was pleased with how Austin approached. .he smile and ask how he can be of service...I had questions and he answer them ....appreciated everything.... More

by bentleydreamer
Recommend Dealer
Yes
Employees Worked With
Cody Burt, Austin Schneider
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Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this wonderful review! He will be honored to hear of your kind words and to know that you deeply valued his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

Cody and the Service Directer went up an above customer service. They really care about their customers needs. More

by tomritatucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Director , Cody Burt
Report | Print
Aug 25, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Cody and the team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

Attentive and courteous service! Appreciate having the loaner vehicle while my car was being serviced for two weeks! Thank you! More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Rachelle, Thank you so much for your positive review! We are happy to hear that our team took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

Have long relationship with sales and service department. Always easy to make a service appointment More

by dhbizfixer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are honored by your continued business, and we are so glad that our team could consistently provide you with a smooth, top-notch experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

I am very happy with the services I received at Walters. Josh was extremely attentive with great customer service. He made my purchase experience seamless. Highly recommended. More

by Sara Bermudez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bryde
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Aug 25, 2022 -

Sara Bermudez responded

Jeff Helton was also very attentive with amazing customer service. Overall a really good experience with the whole team.

Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Sara, Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that Josh's ad Jeff's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2022

Brandi our salesperson was very nice and patient, we didn’t feel any pressure at all. More

by Vivian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Fink
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Aug 25, 2022 -

Walter's Mercedes-Benz of Riverside responded

Vivian, Thank you so much for your positive review! We are so glad that Brandi took great care of you throughout your visit! It is our pleasure to assist you in any way possible. If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2022

Marcos Ramos was very helpful, very knowledgeable and we had all our questions answered! highly recommend Walter’s Mercedes! Marcos did we he has to go give us a great deal! Extremely thankful! More

by Matyg0816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Ramos
Report | Print
Aug 24, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that Marcos took great care of you and made your experience with us top-notch! It is an honor to have earned your kind recommendation. Wishing you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2022

Awesome customer service . Everyone is friendly and followed me thru my whole experience. Thank you for my awesome experience. More

by ronirenedylan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a top-notch experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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