Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,439 reviews
August 04, 2022
JR Rodriguez provided the BEST service. Always courteous and prompt. Above and beyond in service. Thank you so much! Always courteous and prompt. Above and beyond in service. Thank you so much! More
by Bonnie G.
Employees Worked With
July 29, 2022
Great service and Marcos was very attentive and helpful. He answered all my questions very patiently and helped me understand all the aspects I required information about. He answered all my questions very patiently and helped me understand all the aspects I required information about. More
by AG
Employees Worked With
Marcos Ramos
July 28, 2022
Brandi Fink was the wonderful sales associate that helped my husband and myself purchase our Mercedes last month. We were not planning on buying a car until next year but circumstances changed and we neede my husband and myself purchase our Mercedes last month. We were not planning on buying a car until next year but circumstances changed and we needed to purchase quickly. Brandi was fantastic to work with. She listened to our needs and preferences and got us into a beautiful vehicle with ease. We highly recommend Brandi for a great purchase experience. More
by lkcriker
July 28, 2022
Raul Ayala was friendly and very helpful during our visit to the dealership. Very transparent and explained every of the car we chose to the dealership. Very transparent and explained every of the car we chose More
by Maria.bawalan
July 25, 2022
Selvin Pineda, was very patient and willing to explain all the features in each vehicle that we test drove, he was very knowledgeable and friendly. Always with a positive attitude and smile on his face. I all the features in each vehicle that we test drove, he was very knowledgeable and friendly. Always with a positive attitude and smile on his face. I love to give my business to hard working kind people specially who are just starting in their careers who are willing to go the extra mile. Thank you Selvin and sales manager Brett for the warm welcome. More
by Gaby
Employees Worked With
Selvin Pineda, Brett Moore
July 24, 2022
I like the way this dealership handle business. They don’t play games or waste your time. Edwin Corea was so great to work with. They don’t play games or waste your time. Edwin Corea was so great to work with. More
by MZ
Employees Worked With
July 24, 2022
Raul Ayala went above and beyond helping answer all of my questions. He even personally delivered the car to my home and helped set everything up. It was a great experience. Normally I dread buying cars but questions. He even personally delivered the car to my home and helped set everything up. It was a great experience. Normally I dread buying cars but this was an excellent car buying experience. More
by Lindsey
July 20, 2022
I have been getting leases from Walter for more than 25 years, and as always excellent sale experience Keanu Trujillo was very professional and knowledgeable about my new EQS, very approachable and nice, years, and as always excellent sale experience Keanu Trujillo was very professional and knowledgeable about my new EQS, very approachable and nice, I recommend him very highly More
by Neonatemd
Employees Worked With
Andy Towns, Keanu Trujillo
July 20, 2022
This dealership is wonderful. Mike Sales is our salesman and is the best. Austin Schneider is our service rep and always takes care of us. Emil, the General Sales Manager alway Mike Sales is our salesman and is the best. Austin Schneider is our service rep and always takes care of us. Emil, the General Sales Manager always makes sure that we are satisfied. Christian is always available to assist us. My husband and I will never go to another dealership. More
by andreabdelpilar
Employees Worked With
Other Employees :
Emil, Andy Towns, Austin Schneider, Mike Sales
