Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,442 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,442 reviews
January 03, 2022
Cody Burt was my service representative and he was so helpful. He explained everything and was able to call the service tech to get me an idea of cost and time required for repair because I went for serv helpful. He explained everything and was able to call the service tech to get me an idea of cost and time required for repair because I went for service the day before Christmas Eve. He arranged for my Uber and kept me informed of updates. I will be in touch with him for future service! Anthony M. Riverside, CA More
by savcorp
Employees Worked With
Cody Burt
January 03, 2022
I appreciate the top notch service from Morris Gaines. He as attentive to my needs and preferences, and very professional. as attentive to my needs and preferences, and very professional. More
by pastortony
Employees Worked With
January 01, 2022
Coming back to the dealership for a second time the amazing service never changes, Jose and the service team are awesome! amazing service never changes, Jose and the service team are awesome! More
by Cortez
Employees Worked With
January 01, 2022
I received fast, excellent and professional service from JR Rodriguez, I consider my time very valuable and JR was very fast in providing service for my vehicle and provided all the information I needed to JR Rodriguez, I consider my time very valuable and JR was very fast in providing service for my vehicle and provided all the information I needed to make a decision. More
by Camoflais
Employees Worked With
December 31, 2021
I am very happy with the service that provided by Austin Schneider. I recommended Austin to my family for their next services. He was professional and fixed my car very well. Schneider. I recommended Austin to my family for their next services. He was professional and fixed my car very well. More
by Roksana
Employees Worked With
Austin Schneider
December 31, 2021
Joseph was such a big help when it came to my car for service. He went out of his way to make sure to give outstanding customer service. Always a pleasure working with him. Great job! service. He went out of his way to make sure to give outstanding customer service. Always a pleasure working with him. Great job! More
by haynesnate
Employees Worked With
December 30, 2021
Recently went in to for simple fix and was blown away by the amazing staff. My advisor Joseph was so down to earth and had much patience, you really helped me out Thank you so much !! the amazing staff. My advisor Joseph was so down to earth and had much patience, you really helped me out Thank you so much !! More
by KimberlyP
Employees Worked With
December 29, 2021
I am very please with the service every body provided to us , specially Raul Ayala, congratulations, he is an excelente representative of your dealer, wonderful customer service, I definitely will recommen us , specially Raul Ayala, congratulations, he is an excelente representative of your dealer, wonderful customer service, I definitely will recommend my friends and family to your dealer. Thank you very much. More
by lachucha
