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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,456 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,456 reviews
January 19, 2022
Our Service Manager Austin Schneider was very good he listened to all our concerns and took care of them, we don't mind that we have to drive 2 hours to get here, this dealer never disappoint us everybod listened to all our concerns and took care of them, we don't mind that we have to drive 2 hours to get here, this dealer never disappoint us everybody is very helpful and friendly is all worthy More
by Cybergirl18
Employees Worked With
Austin Schneider
January 19, 2022
Eddy Alsayed is very helpful and he is very thorough explaining all possible questions we have. explaining all possible questions we have. More
by Domingo
Employees Worked With
January 19, 2022
We want you to know that we are very pleased with the quality of service at Mercedes-Benz of Riverside you provided and your excellent professionality in sales Dina Backer. We sincerely appreciate your r quality of service at Mercedes-Benz of Riverside you provided and your excellent professionality in sales Dina Backer. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come. More
by Ayman
Employees Worked With
Dina Backer
January 18, 2022
Never went to the dealership. Saw the car on line. John S was most helpful at Walter's when I called. Bought the car and it was delivered the next day. Great Dealership. was most helpful at Walter's when I called. Bought the car and it was delivered the next day. Great Dealership. More
by Mikied111
Employees Worked With
John Shelley
January 17, 2022
Great experience! We came in to test drive a couple of the models and we did so and ended up buying one! The process was seamless. No pressure to purchase and Gustavo gave us most of his afternoon. He wa the models and we did so and ended up buying one! The process was seamless. No pressure to purchase and Gustavo gave us most of his afternoon. He was very kind and helpful. Michael in the finance department was wonderful as well. He explained the contract process thoroughly and we had a few laughs along the way! I come from an automobile family ( family owned dealership in the Auto Center) and I understand the process and the way to treat customers. I will recommend your dealership and those I met to my friends. More
by dvogt2
Employees Worked With
Michael Georgie, Gustavo Acosta
January 13, 2022
We were greeted by Raul Ayala and instantly felt welcomed. He answered all our million questions without feeling pressured in anyway. There is no “car salesmen” vibe and thoroughly enjoyed the whole welcomed. He answered all our million questions without feeling pressured in anyway. There is no “car salesmen” vibe and thoroughly enjoyed the whole experience. Will be back for future purchases. Thanks again! More
by cokuttnutt
