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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,437 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,437 reviews
October 20, 2021
David is the best. Always on his game with it comes to customer service and what my car needs. Always finds a discount for me as well. Thank you. customer service and what my car needs. Always finds a discount for me as well. Thank you. More
by Tinabear115
Employees Worked With
David Greene
October 20, 2021
After many failed attempts at other Mercedes Benz dealerships, my boyfriend located the car I wanted out in Riverside. We made the journey from LA to Riverside and was immediately greeted by Rami Jao dealerships, my boyfriend located the car I wanted out in Riverside. We made the journey from LA to Riverside and was immediately greeted by Rami Jaouhari. From the moment we met the process felt smoother and relaxed. The entire staff from management to finance was patient and transparent. I walked out of that dealership with a brand new car and an experience that changed my mind on the car buying process. I am extremely satisfied and highly recommended this dealership! More
by DDixon
Employees Worked With
Andy Towns, Rami Jaouhari
October 20, 2021
Got an excellent service from Walters Mercedes for leasing my new car. Andrew knew exactly what we were looking for, and make our car leasing experience incredibly. leasing my new car. Andrew knew exactly what we were looking for, and make our car leasing experience incredibly. More
by Ready
Employees Worked With
Andrew Wagner, Andy Towns
October 19, 2021
Cody was very knowledgeable about my concerns with my vehicle. He immediately knew what the issues were and had solutions in mind. When my car was ready, Cody was there to take the time to go over what w vehicle. He immediately knew what the issues were and had solutions in mind. When my car was ready, Cody was there to take the time to go over what was done to my car and address any other issues. The greeter when I pulled up was very nice and quickly alerted Cody of my arrival. More
by Dot P.
Employees Worked With
Service Dept. greeter was very welcoming and helpful. , Cody Burt
October 19, 2021
Well that went downhill fast after the sale. No-one can answer a phone. Get sent threatening emails. Get hung up on by reception. Update: Thank you Andy for remedying the situation. So why 3 Stars? Sa answer a phone. Get sent threatening emails. Get hung up on by reception. Update: Thank you Andy for remedying the situation. So why 3 Stars? Sales and Finance get 5 Stars. They were all excellent and enjoyable to work with. For other office services and reception.. 1 Star. I have had no dealings with service and this review in no way reflects on them. More
by tedpaulsen
October 19, 2021
Had a wonderful experience at Walter’s Mercedes Benz. Micheal Ramos, the service advisor was very thorough & gave me daily updates. Micheal Ramos, the service advisor was very thorough & gave me daily updates. More
by Oniel
Employees Worked With
October 17, 2021
Tony Wasif is the man to see at Walter's Mercedes-Benz Tony Wasif is the man to see at Walter's Mercedes-Benz of Riverside! Excellent customer service! this was my first Mercedes Benz purchase so, I ha Tony Wasif is the man to see at Walter's Mercedes-Benz of Riverside! Excellent customer service! this was my first Mercedes Benz purchase so, I had so many questions and he took his time to explain and never did I feel rushed. Tony was extremely patient and we were in and out in under 3 hours, and that included test driving! 🙌 More
by Claudiaavalle
Employees Worked With
Tony Wasif
October 17, 2021
I worked with Mr. Alex Ramirez for my vehicle service needs. He is truly professional from the moment I arrived at dealership to the point when I picked up my vehicle. He ensured that all the repairs w needs. He is truly professional from the moment I arrived at dealership to the point when I picked up my vehicle. He ensured that all the repairs were completed on time and returned the vehicle on time. He kept me informed during the entire time my vehicle was at the dealership. Walters is a professional dealership and service advisors such as Alex Ramirez adds to that reputation 5 stars. Thank you Alex and thank you to the Walters service team. More
by A. Gupta
Employees Worked With
