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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,439 reviews
September 08, 2021
We were helped out by Dina Backer and I must say she made the process of trading in our Kia for a Mercedes seamless and effortless! Shes very knowledgeable and extremely patient and efficient! Will definitel the process of trading in our Kia for a Mercedes seamless and effortless! Shes very knowledgeable and extremely patient and efficient! Will definitely recommend everyone to look her up when looking to buy a Mercedes! More
by Alex Moreno
September 08, 2021
I'm new to the Mercedes Family and really appreciated my sales agent Icekk Ortiz. I went to 5 Mercedes Dealership and he was the only person that sent videos to show inventory and communicate on details o sales agent Icekk Ortiz. I went to 5 Mercedes Dealership and he was the only person that sent videos to show inventory and communicate on details of each car. Emil IItchi was awesome and I really appreciated his customer service, he went above and beyond. I also want to thank Ian West for the technical help and details on understanding the car. Thank you Everyone! :)) Julie King More
by Julie King
Employees Worked With
Emil Iltchi, Rami Jaouhari, Icekk Ortiz, Ian West
September 05, 2021
Had a great exepriance at Walter's Mercedes. Tony Masif was the sales agent that helped me through this process of blpurchacing a car and he made everything easy clear and fast. I give it two dumbs up 👍👍 was the sales agent that helped me through this process of blpurchacing a car and he made everything easy clear and fast. I give it two dumbs up 👍👍 More
by cuchilla714
Employees Worked With
Andy Towns, Tony Wasif
September 04, 2021
Alex is the best service advisor at Walters. He will take good care of you. He answers all your questions, and he is a friendly guy. take good care of you. He answers all your questions, and he is a friendly guy. More
by sariwantjandra
Employees Worked With
September 04, 2021
Andrew made the process so easy ! We only wanted to go see the options we had, but he was honest and patient. He made the whole experience pleasant and not stressful! Thank you Andrew ! I now have my drea see the options we had, but he was honest and patient. He made the whole experience pleasant and not stressful! Thank you Andrew ! I now have my dream car !! More
by Cristina Farias
Employees Worked With
Andrew Wagner
September 04, 2021
Walter’s made the purchase of my 2021 GLB 250 an exceptional experience. My very special thanks to Andrew Wagner, a knowledgeable and patient man! exceptional experience. My very special thanks to Andrew Wagner, a knowledgeable and patient man! More
by chrismarie53
Employees Worked With
Andrew Wagner, Andy Towns
September 03, 2021
Great experience, simple, friendly, professional, honest, one of my favorite dealerships. Definitely worth the commute. Brandi was my sales person! Andy was finance! Thank you both, so much for your honest, one of my favorite dealerships. Definitely worth the commute. Brandi was my sales person! Andy was finance! Thank you both, so much for your help. More
by Private
Employees Worked With
Andy Towns, Brandi Fink
September 01, 2021
Bought my first Mercedes Benz at Walters . Had a great experience . Big shout out to Dina . Thank you for helping us get in our 1st even Benz ! Great customer service ! experience . Big shout out to Dina . Thank you for helping us get in our 1st even Benz ! Great customer service ! More
by Linluvmg
Employees Worked With
Dina Backer
September 01, 2021
I brought in my car about a week ago and all I have to say is what a great experience I had. My advisor Joe was super involved with everything and always gave me real honest answers which I really appreci say is what a great experience I had. My advisor Joe was super involved with everything and always gave me real honest answers which I really appreciate. Thank you again for the amazing customer service. More
by Lazzojosh
Employees Worked With
