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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,418 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,418 reviews
April 01, 2021
Highly recommend the service department my advisor was outstanding. I took my car in at my earliest convenience 9am and they had it ready by 1pm IMPRESSIVE! outstanding. I took my car in at my earliest convenience 9am and they had it ready by 1pm IMPRESSIVE! More
by Martinez109
Employees Worked With
April 01, 2021
I had a great experience here at Walters. The whole team here is really helpful and I got all my questions answered in a timely manner. I was kept in the loop with every single detail , thanks again! here is really helpful and I got all my questions answered in a timely manner. I was kept in the loop with every single detail , thanks again! More
by JamesKinny
April 01, 2021
At a time when so much seems out of control and unpredictable, it is a blessing to have Mr. Austin Schneider as my Service Representative: Austin is Knowledgeable, dependable, and has a great dem unpredictable, it is a blessing to have Mr. Austin Schneider as my Service Representative: Austin is Knowledgeable, dependable, and has a great demeanor. Austin, thank you for your consistent and outstanding service. 🙌 S. Brito More
by Jesusgirl
Employees Worked With
Austin Schneider
April 01, 2021
Austin was awesome. He was super friendly and was able to answer all of my questions. Went above and beyond for what I had asked. Not to mention my service was done in a day compared to the original couple d answer all of my questions. Went above and beyond for what I had asked. Not to mention my service was done in a day compared to the original couple day estimate. Would definitely come back and work with him. More
by Gerardo C.
Employees Worked With
Austin Schneider
April 01, 2021
I’m here to give Dina a shout-out on getting me my dream car, she went above and beyond from finding the car to working the numbers, she’s a dream maker 😍 thank you, I really appreciate all the hard work! car, she went above and beyond from finding the car to working the numbers, she’s a dream maker 😍 thank you, I really appreciate all the hard work! And FYI this is my 3rd transaction with Dina, great sales associate deserves loyalty. More
by MariamAtie
Employees Worked With
Dina Backer
April 01, 2021
Icekk my sales rep was awesome ! He made the whole process from the test drive to me getting my beautiful car so easy! The whole team,Icekk, Morris and Toni, worked quickly and efficiently to get me i process from the test drive to me getting my beautiful car so easy! The whole team,Icekk, Morris and Toni, worked quickly and efficiently to get me in and out of the lot with the car I wanted with courtesy, professionalism, knowledge and I never felt pressured. They also gave me what I wanted for my trade, down and monthly payment! This is how seamless car buying should be no stress no pressure and driving off feeling as a valued customer they have earned a repeat customer in me! Thank you Walters for you excellent staff! More
by Lisa S
March 31, 2021
Christian was extremely knowledgeable with the vehicles features and performance. He was able to show off all of the cars functions without hesitation. Would highly recommend features and performance. He was able to show off all of the cars functions without hesitation. Would highly recommend More
by Dyanherrera
Employees Worked With
Christian Felix
March 31, 2021
Great experience each time I’ve been. John Shelley was my salesperson this time and made the entire process stress free and pleasant. Highly recommend this dealership. salesperson this time and made the entire process stress free and pleasant. Highly recommend this dealership. More
by ABL
Employees Worked With
Andy Towns, John Shelley, Shane Boyd
