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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,406 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,406 reviews

January 04, 2021

Dina Backer was a pleasure to work with. She was fun, knowledgeable, and made the process super easy. Michael from finance was a treat as well! More

by Zantua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer, Michael Georgie
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this 5-star review! It is our pleasure to serve you, and we are happy to hear that Dina was so helpful and informative throughout your visit. We hope you enjoy your new vehicle. Please let us know if she or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 04, 2021

Elizabeth Flores was so friendly and helpful , made my buying experience so fast and easy . She helped guide me into the perfect car. I’d highly recommend her , she was awesome . Thank again Elizabeth. More

by Jeena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jeena, Thank you for leaving Elizabeth this positive review and recommendation! We are delighted to know that she took great care of you and ensured that your visit was both smooth and successful! We can't wait for you to enjoy your new vehicle, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 03, 2021

Morris Gaines was kind, professional and knowledgeable. Our relationship with Morris has been family oriented and impactful. Ray Burke professional, engaging with a human connection. More

by Achaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, David Greene, Andy Towns
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to know that he took great care of you and and made your overall experience as special as possible! He will be happy to hear of your very kind words. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 03, 2021

For once I had a great experience buying a car. Morris Gaines the salesman at Walters let me know all my options and was very professional in helping me through the process. Thank you Walters and Morris More

by Nika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Anika, Your satisfaction means so much to us, and we are thrilled that we could provide you with the quality experience that you so much deserve! We congratulate you on your new vehicle- on behalf of Morris and the entire team, and we hope to continue serving you and your automotive needs in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 02, 2021

Had the best customer service while shopping for my birthday present at Mercedes-Benz of Riverside. Before we had even gotten to the dealership Elizabeth was incredibly helpful and friendly. Once we ar More

by Chris LaCroix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Elizabeth Flores
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for taking the time to leave Elizabeth this kind review and recommendation! We are happy to hear that she took great care of you and ensured that your visit went as smoothly as possible! If you ever have any further questions or concerns, please do not hesitate to give us a call. We wish you the warmest congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Great service! We’re so thankful for Dina Backer who was very patient with us. Of course everybody tries to get a better price with dealers but Dina kept her cool and endured our crazy family. She even got More

by vanessapong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer, Tony Wasif
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Vanessa, Thank you for leaving Dina this wonderful review! We are overjoyed that she could be of assistance to you and provide you with the 5-star experience that you so much deserve! She will be honored to know how greatly you valued her service, and we can't wait for your mother to enjoy her new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

The dealership offers a great selection at fabulous pricing-however what makes this dealership stand out is Rami-an exceptional guy with an amazing personality. He was very detailed, took his time and More

by Gd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Rami this excellent review! He certainly is a wonderful asset to our team, and we are thrilled that he could provide you with the perfect vehicle, deal, and overall experience! He will be honored to hear of your very kind words. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Thank you Rami, for your attention to details and all your help. You guys are awesome, much appreciated. I will definitely recommend you to my friends and family. More

by Robert Jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you for leaving Rami this 5-star review! We are so glad that he could be of assistance to you, and he will be proud to have earned your kind recommendation. We greatly appreciate the opportunity to serve you, and we wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Thank you Water's Mercedes-Benz of Riverside, Specially Rami Jaouhari. Love my car. Your service and attention to my needs exceeded my expectaions. Thank You More

by Joshua Dhesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Joshua, Thank you for leaving Rami this 5-star review! He will be honored by your very kind words and to know how greatly you valued his assistance! We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to hear from you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

I can’t speak highly enough of Andrew, he was a pleasure to work with! I’ve been fortunate to buy quite a few cars and he was absolutely amazing and went above and beyond. Thank you again Andrew. More

by Therichnolan
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Andrew this wonderful review! We are so appreciative of your continued business, and we are pleased that he could consistently provide you with remarkable assistance. We warmly congratulate you on your newest vehicle, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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