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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,403 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,403 reviews
December 16, 2020
They were very friendly and good customer service helped fully to understand every steps of the process to make the right choice on our first merced car fully to understand every steps of the process to make the right choice on our first merced car More
by Garibo87
Employees Worked With
Michael Georgie, Elizabeth Flores
December 16, 2020
Being in the market for a new car is stressful , but after going in to Walters Mercedes-Benz and being helped by ELIZABETH FLORES it made everything so much easier ! She made my buying experience so qui after going in to Walters Mercedes-Benz and being helped by ELIZABETH FLORES it made everything so much easier ! She made my buying experience so quick , & easy . She went above & beyond. Exceeded all my expectations. I’m so happy with my purchase of a new 2021 CLA. And for anyone searching for a new car , go visit Elizabeth , you’ll be in good hands ! More
by Darwin
Employees Worked With
Elizabeth Flores
December 15, 2020
I got my nice car but my keys doesn't even have new battery,I noticed it when I drove my car on my way back home, the vehicle had this warning that it wasn't recognizing the keys, the fact that I have battery,I noticed it when I drove my car on my way back home, the vehicle had this warning that it wasn't recognizing the keys, the fact that I have both keys with me, only to find out the car keys battery was old. Another thing is that there rate is high even though I have a excellent 810 credit score...not cool. Last thing, when I try to trade in my car they will give me $1000 for it....it's bull crop...I got my old car way more value than that when I sold it to CarMax....Yeah, guys find some better auto shop than Walter's of Riverside... More
by dimple
Employees Worked With
John Shelley
December 14, 2020
Worked with Alfonso Hernandez JR at Walts Mercedes in Riverside and everyone was amazing! Alfonso made the entire process effortless and enjoyable. Thank you Walts Riverside & Alfonso! Riverside and everyone was amazing! Alfonso made the entire process effortless and enjoyable. Thank you Walts Riverside & Alfonso! More
by dug
December 14, 2020
My service adviser Brandon Monaco is friendly and knowledgeable. I’m very happy with his service. I understand most of the Mercedes Dealerships services price are almost the same but with his profes knowledgeable. I’m very happy with his service. I understand most of the Mercedes Dealerships services price are almost the same but with his professional , friendly, knowledgeable honesty attitude make customer feel more comfortable. Definitely will ask for him next service. Thank you Brandon Monaco. More
by TUAN vu
Employees Worked With
Brandon Monaco
December 14, 2020
It started with their website. I saw a car I liked and within a few minutes I got a call from Walters to set up a meeting. We got a very warm welcome and John Shelly our sales guy was very nice. There was within a few minutes I got a call from Walters to set up a meeting. We got a very warm welcome and John Shelly our sales guy was very nice. There was no haggling over my trade in value. They gave me the high end of the KBB value. The deal was too good to pass up and we loved our new Mercedes. Great experience overalls. They emphasize family relationship and treated us like family. More
by Docjay7
Employees Worked With
Emil, John Shelley
December 14, 2020
Straight forward transaction, no pressure, exactly the way car buying should be. Very pleasant experience. Isaid Barragan thank you very much for giving me enough time to choose the right van.It makes a way car buying should be. Very pleasant experience. Isaid Barragan thank you very much for giving me enough time to choose the right van.It makes all the difference. More
by msalamat25
Employees Worked With
December 13, 2020
I love my new Mercedes-Benz from Raul Ayala in Riverside! He was top notch - Couldn’t have asked for a better experience! Thank you!! He was top notch - Couldn’t have asked for a better experience! Thank you!! More
by AndreaM8
December 13, 2020
Rene was very professional. Great salesman, my wife felt extremely comfortable when working with him. From start to finish, he was very supportive. Highly recommend working with him. extremely comfortable when working with him. From start to finish, he was very supportive. Highly recommend working with him. More
by anthonyvasquez198
Employees Worked With
Rene Orellana
December 13, 2020
Was shopping around for a vehicle, found a car that I loved at Walter’s, called up Rene Orellana was super informative, helpful, and straight forward. Made the process extremely easy. I live in San Diego loved at Walter’s, called up Rene Orellana was super informative, helpful, and straight forward. Made the process extremely easy. I live in San Diego. Drove last minute to purchase the vehicle. Soon as I got to the dealership everything was extremely easy, very welcoming 20 out of 10! Thank you Rene!! You’re awesome! More
by Jissel
Employees Worked With
Rene Orellana
