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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,412 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,412 reviews

November 23, 2020

Eddy Elsayed was very professional, kind, and efficient at everything from the car showing process to the paperwork involved! Highly recommend him! Thank you so much! More

by PariNouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
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Nov 25, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Eddy this excellent review! We are pleased that he could be of remarkable assistance to you throughout your visit! He will be honored to have earned your kind recommendation, and we congratulate you on your new vehicle- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 22, 2020

Everyone at Walters Mercedes Riverside was very nice, helpful and safe. We really enjoyed our experience there. It also was very quick process. Would definitely recommend this dealership. More

by Johansonlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley, Michael Georgie
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Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Lisa, Thank you so much for your wonderful review! We are pleased that we had the opportunity to do business with you and provide you with the quality experience that you so much deserve! We congratulate you on your new vehicle- on behalf of the entire team, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 21, 2020

Customer service is key at times like this. David and his team did an amazing job. And the free coffee while you wait made it easy to hang out for an hour for my car. More

by Tuckfrann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
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Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are overjoyed that our team could be of assistance to you and get your automotive needs taken care of- seamlessly and efficiently. It is our pleasure to serve you in any way possible. Please let us know how David and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 21, 2020

Adam Garcia was Awsome! Took care of my GLC even though we had lots of problems he really went the extra mile. Would definitely go back More

by Ahavadjiasandress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider, Adam Garcia
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Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review! We are pleased that he could get you and your vehicular needs efficiently taken care of! It is our pleasure to assist you in any way possible, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 21, 2020

This is not my first time or last time coming to Walters Mercedes. I love this dealership. Everyone is always nice and friendly. I always went to mark but now David has been helping me out and he’s killing More

by Tinabear115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
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Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Tina, Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we are pleased that we could continuously provide you with the quality service that you so much deserve! We wish you the safest of travels and look forward to continue providing you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 20, 2020

David Greene was amazing! From beginning to end and didn’t hesitate to answer any of my questions. David was very informative and genuinely nice. I had an awesome experience with David. More

by Rida Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
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Nov 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this wonderful review! We are pleased that he could be of remarkable assistance to you and provide you with the 5-star experience that you so much deserve! It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 19, 2020

David always provides great service. He’s very fast and friendly. I recommend all my family to see him. We have 4 Mercedes in the family. More

by Rmcfaddin09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are pleased that he could consistently be of assistance to you, and he will be honored to have earned your kind recommendation! We appreciate your business. Please do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

Outstanding service for my first visit at Walters. David was my advisor and he had me out in under 2 hours. Great job. I’ll be back!!! More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 18, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are overjoyed that we had the opportunity to work with you, and we are pleased that our efforts met your satisfaction! Providing quality and efficient service is always our goal, and we will certainly offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

I am very impressed with the quality of customer service provided by service advisor JR Rodriguez, he is first class employee. I took my C300 for service and everything that my car needed it was very expla More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2020 -

Walter's Mercedes-Benz of Riverside responded

Mickey, Thank you for taking the time to share this wonderful review! We are delighted to know that Jr took great care of you and provided you with the quality service that you so much deserve! He will be honored to hear of your very kind words. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

Came in for tire pressure, only to find out my vehicle had a recall. David and his team did a great job. They got me loaner car right away and I made it to work on time. More

by Arthurwilvox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Arthur, Thank you so much for your positive review! It is our pleasure to serve you, and we are pleased that we could get your automotive needs thoroughly resolved! We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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