Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,419 reviews
October 25, 2020
There are not enough superlatives to express the awesome customer service I received at the very professional and knowledgeable hands of Austin Schneider. Austin, thank you for your consistent and extra customer service I received at the very professional and knowledgeable hands of Austin Schneider. Austin, thank you for your consistent and extraordinary customer service. God bless your beautiful heart. 😊 🙏 🙌 👏 More
by Jesusgirl
Employees Worked With
Austin Schneider
October 25, 2020
Just purchased my second GLC300 from Walters Mercedes-Benz Riverside. Lenard Baker is on top of his game! Follow-up, communication, kindness and great personality all attribute to making my expe Mercedes-Benz Riverside. Lenard Baker is on top of his game! Follow-up, communication, kindness and great personality all attribute to making my experience purchasing my new car so wonderful. He got me EXACTLY the car I was wanting down to every detail! Bravo!!! I'll see you in 3 years! More
by dsieja
Employees Worked With
LENARD BAKER
October 24, 2020
Thank you Raul and Walters for the amazing customer service and for helping me find my dream 2020 Mercedes Benz C-Class! I recommend asking for Raul he knows his stuff. service and for helping me find my dream 2020 Mercedes Benz C-Class! I recommend asking for Raul he knows his stuff. More
by Coronaeduardo12
October 23, 2020
Walter’s has the best inventory hands down. I worked with Isaid Barragan and he made getting my new Sprinter as easy as possible. Within 24hrs of finding my Sprinter Isaid had it at my door with all the pape Isaid Barragan and he made getting my new Sprinter as easy as possible. Within 24hrs of finding my Sprinter Isaid had it at my door with all the paperwork. Best experience I’ve ever had purchasing a vehicle! More
by Andrewjohnston
Employees Worked With
October 23, 2020
Thank you! Raul helped me choose the right car for me! I appreciated that he was not pushy and that he was open and honest with me! I appreciated that he was not pushy and that he was open and honest with me! More
by desi
October 23, 2020
The sales person was very helpful.and will bring our business back to your dealer hopefully you guys give us the same services.and have a great day business back to your dealer hopefully you guys give us the same services.and have a great day More
by Ajmer.randhawa
Employees Worked With
Tony Wasif
October 23, 2020
I had such a pleasant experience getting my 1st Mercedes Benz. Ted Schwartz made it so simple & easy. I got the car of my dreams at a great deal. Ted went the extra mile and added a push start for me and tr Benz. Ted Schwartz made it so simple & easy. I got the car of my dreams at a great deal. Ted went the extra mile and added a push start for me and treated me to pastries and a good conversation while we waited. Very happy with everything I will be recommending all my friends and family here for the best service in town. Thanks again!! More
by Viridiana
Employees Worked With
Emil Iltchi, Ted Schwartz, Michael Georgie
October 22, 2020
Raul Ayala went above and beyond to get me the car and deal I wanted. He was very professional and a pleasure to work with. deal I wanted. He was very professional and a pleasure to work with. More
by radtecmarco
October 22, 2020
My CLS450 in for first service. Excellent service from our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and Paul (lead technician) to correct the problem with the anti collision sensors! More
by David Hughes
October 21, 2020
David Green is always so efficient, helpful, and friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! More
by Laura G
Employees Worked With
David Greene
