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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,471 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,471 reviews
October 22, 2020
My CLS450 in for first service. Excellent service from our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and Paul (lead technician) to correct the problem with the anti collision sensors! More
by David Hughes
October 21, 2020
It was a pleasure working with Andrew Wagner. He is so professional and knowledgeable of the vehicle. He is very friendly and understanding as well, I will buy all my Mercedes-Benz with him and refer him professional and knowledgeable of the vehicle. He is very friendly and understanding as well, I will buy all my Mercedes-Benz with him and refer him all my friends and family. I’m very happy with my C43 AMG, such a great car and a lot of fun. More
by Krismbz
Employees Worked With
Andrew Wagner
October 21, 2020
Great customer service! Has been the best experience In buying My first Mercedes. I’m very pleased how I was treated. Sales rep answered all my questions and was very knowledgeable. Based on my experience, buying My first Mercedes. I’m very pleased how I was treated. Sales rep answered all my questions and was very knowledgeable. Based on my experience, my husband is in the process of buying his first Mercedes as well. I am very happy! Thank you Ramon Ayala and the Walters Mercedes of Riverside team for making my first Mercedes purchase a wonderful experience. More
by asaldana02
October 21, 2020
David Green is always so efficient, helpful, and friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! More
by Laura G
Employees Worked With
David Greene
October 20, 2020
Rene orellana is more than excellent, explained the new update to the car, because we had just returned a leased E, took his time to teach us the new technology, very experienced Very highly recommend hi update to the car, because we had just returned a leased E, took his time to teach us the new technology, very experienced Very highly recommend him to get a good deal and to understand the new car More
by Neonatemd
Employees Worked With
Rene Orellana, Michael Georgie
October 20, 2020
Great service and very nice service waiting room. You are greeted quickly and well taken care of. Your service rep keeps you informed and you can pay online before picking up your car. greeted quickly and well taken care of. Your service rep keeps you informed and you can pay online before picking up your car. More
by JER
Employees Worked With
David Greene
October 20, 2020
Eddy is the Man with the Masterplan! I’m extremely satisfied with my purchase and interest rate 😎 I will continue to refer friends and family to Walters Riverside. Thanks again Eddy and Blake! satisfied with my purchase and interest rate 😎 I will continue to refer friends and family to Walters Riverside. Thanks again Eddy and Blake! More
by shennekkafeltus
October 19, 2020
I would like to thank Brandon Monaco for his help. He was always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my issue wasn’t resolved, you were a big help. More
by storres
Employees Worked With
Brandon Monaco
October 19, 2020
Awesome personal service as always! Car is fantastic, made the transition from my old car to new super easy. Best customer service! Thanks Eddy and Ray! made the transition from my old car to new super easy. Best customer service! Thanks Eddy and Ray! More
by Simonwilson7
October 19, 2020
Make sure that you buy your next car from Andrew Wagner. I've bought two now, and won't hesistate to buy a third. His customer service and communication are excellent. As always, everything else that Walter I've bought two now, and won't hesistate to buy a third. His customer service and communication are excellent. As always, everything else that Walters provides is first class. More
by MA
Employees Worked With
Andrew Wagner
