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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,443 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,443 reviews

September 21, 2020

Ted Schwartz was a great sales rep. Very straightforward and upfront through the whole process. He came through on his promises and was very helpful. More

by TJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are happy to hear that Ted took great care of you and made your overall experience so smooth and enjoyable. We wish you the safest of travels. Please do not hesitate to let us know if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 20, 2020

I want to thank Raul and Bryan for helping me get into I want to thank Raul and Bryan for helping me get into my first Mercedes benz they where very helpful and I am very happy and satisfied with there se More

by Jmoreno9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes-Benz! We are overjoyed that Raul and Bryan could be of assistance to you and provide you with a top-notch experience and a vehicle that you love. We are so excited for you to enjoy your new ride, and we hope to work with you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 19, 2020

I keep coming back to Walter's each time I buy a car, and they have NEVER let me down! Rene Orellana was not my "salesman", he was my guide to understanding EVERYTHING I needed to know to make my decision ab More

by Hinrichs Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer, Rene Orellana, Shane Boyd, Michael Georgie
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this amazing review! It is an honor to have your confidence and loyalty, and we are thrilled that Rene could provide you with an exceptional experience once again. We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 19, 2020

As always Brandon was great. I always bring my car here for service. Very satisfied with the service I received and happy with the customer service. More

by Pamela Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Pamela, Thank you for leaving Brandon this 5-star review! We are so appreciative of your continued business, and we are happy to hear that Brandon provided you with a remarkable service experience once again. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 19, 2020

Today, I’ve purchased my first dream car with the help of my sale consultant, Raul. He’s is one of a best consultant I’ve ever met. He’s nice, friendly, and a funny talker. I would recommend to see him when More

by My Luu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car! We are honored to have been able to assist you with this special purchase, and we are thrilled that we could get you into the vehicle of your dreams! We thank you for taking the time to leave Raul this very kind review. Please drive safely, and do not hesitate to let us know if there is anything more that he or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 19, 2020

Joseph Loera made my experience really nice Talk about person genuinely cares about his customers!! He explained everything to me and answered all my questions!! More

by rosemarymorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Rosemary, Thank you for leaving Joseph this excellent review. We are happy to hear that he took great care of you and made you feel like the valued customer that you are. If you ever have any further questions or concerns, please do not hesitate to give us a call. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 18, 2020

Joseph did a great job taking care of my vehicle. Excellent customer service here and my car was done in a timely manner. I know when I come into this dealership I am well taken care of. Thank you! More

by smiriotakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are delighted to know that Joseph took great care of you and got your automotive needs efficiently resolved. Your safety and satisfaction are our utmost priorities, and we look forward to continuing to provide you and your vehicle with the same 5-star service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 18, 2020

Mr. JR Rodriquez was very courteous and provided excellent service throughout the entire process....from the moment he picked up the car,, providing updates while it was being serviced as well. I a More

by jhase793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this excellent review! We are delighted to know that he took great care of you and made your experience so seamless- from beginning to end! We thank you for confiding in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the future! We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 18, 2020

I am extremely satisfied with my car purchase. I honestly don’t think I would’ve purchased the car if it wasn’t for Ted’s amazing customer service. Before I went to Walter’s Mercedes-Benz, I was at another c More

by Destinee25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Sep 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Destinee, Thank you for taking the time to share this wonderful review and recommendation! Your satisfaction means so much to us, and we are thrilled that Ted could provide you with an exceptional experience and a vehicle that you love! He will be honored to know how greatly you valued his assistance, and we congratulate you on your new vehicle- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 17, 2020

It's always a pleasure to work with David Greene. He is definitely trustworthy! That means a lot to me and my family! Thank you! More

by VivGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David his excellent review! It is wonderful to know that he has your confidence, and that he provides you with the quality service that you so much deserve. We greatly appreciate your and your family's business, and we hope to serve you for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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