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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,444 reviews
September 11, 2020
Alex Ramirez is great. He is always very helpful with the service. I had a few questions. He always takes the time to explain. Thanks. the service. I had a few questions. He always takes the time to explain. Thanks. More
by gloria griffis
Employees Worked With
September 11, 2020
My experience has always been good.The people are My experience has always been good. The people are courteous and friendly. They have done good work on my car and I have had only one problem with my My experience has always been good. The people are courteous and friendly. They have done good work on my car and I have had only one problem with my car. More
by margarettwhite
Employees Worked With
Cody Burt, Adam Garcia
September 11, 2020
Austin Schneider was an amazing rep . Thanks Austin Austin Schneider was an amazing rep . Thanks Austin Schneider . Service was good Prices were clear They did their job right Always go for Au Austin Schneider was an amazing rep . Thanks Austin Schneider . Service was good Prices were clear They did their job right Always go for Austin Schneider More
by johnksoliman
Employees Worked With
Austin Schneider
September 08, 2020
Rene was amazing to work with. He is detailed, patient and very intuitive to his clients needs. I recommend him to anyone that looking to purchase a Mercedes of any kind. and very intuitive to his clients needs. I recommend him to anyone that looking to purchase a Mercedes of any kind. More
by JonathanCfrmBeaumontCA
Employees Worked With
Rene Orellana
September 07, 2020
Bypassed other Benz dealers and drove 1:15 hours to try this dealer because of its inventory. Was assigned Raul Ayala, who shepherded the process, from multiple test drives, helping to choose a smaller E- this dealer because of its inventory. Was assigned Raul Ayala, who shepherded the process, from multiple test drives, helping to choose a smaller E-class based on my needs today, and handling the trade-in of my bigger, S-class. Raul was professional, knowledgeable, courteous, conscious to provide good customer service, and committed to the process. Ask for him. More
by HenryNTuttle
Employees Worked With
September 07, 2020
The dealership was very well organized and helpful. My salesman, Rene Orellena was very patient and helpful. He explained the cars, gave me time to thing about what I wanted to do, and made a good deal on salesman, Rene Orellena was very patient and helpful. He explained the cars, gave me time to thing about what I wanted to do, and made a good deal on the car! More
by noall@comcast.net
Employees Worked With
Other Employees :
Brandon Monaco, Austin Schneider, Rene Orellana, Michael Georgie
September 04, 2020
Brandon Monaco in the service department is always responsive to my concerns and appointment inquires. He treats me with respect and I always feel like he cares. I highly recommend Walters Mercedes an responsive to my concerns and appointment inquires. He treats me with respect and I always feel like he cares. I highly recommend Walters Mercedes and especially Brandon for all service related issues. More
by carreon90
Employees Worked With
Brandon Monaco
September 03, 2020
Mr. Austin Schneider has been my Service Rep. since I bought my car. Austin consistently goes out of his way to provide exceptional customer service. For that I am very grateful. bought my car. Austin consistently goes out of his way to provide exceptional customer service. For that I am very grateful. More
by Jesusgirl
Employees Worked With
Austin Schneider
September 03, 2020
when last time i visited the Riverside CA dealer, I recerived a greatest service from Austin Schneider during my tires change. hope will see him again when i am there. Thanks recerived a greatest service from Austin Schneider during my tires change. hope will see him again when i am there. Thanks More
by Clement
Employees Worked With
Austin Schneider
September 02, 2020
Austin Schneider was very nice. My vehicle had stay in service for a few days so i was provided a LOANER. The issue was diagnosed and corrected. Thank you service for a few days so i was provided a LOANER. The issue was diagnosed and corrected. Thank you More
by cvf032103
Employees Worked With
Austin Schneider
