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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,444 reviews
August 27, 2020
J.R. Rodriguez is a OUTSTANDING service rep. I have been taking my car to him for 3 years and i have had the best experience each and every time. He is always so courtesy and easy to explain any problems o taking my car to him for 3 years and i have had the best experience each and every time. He is always so courtesy and easy to explain any problems or recommendations. His customer service skills is completely above the normal. when paying for service everyone knows it sucks. I completely can not get mad at him he is exceptional. best service person I have every had through all the cars dealers i have been too. More
by lashawncammon
Employees Worked With
August 26, 2020
We have been taking our cars to Walter’s Mercedes over 2 decades. We have dealt with a few service advisors and Austin is the biggest reason why we still bring our cars to Walter’s. Austin Schnider is ver decades. We have dealt with a few service advisors and Austin is the biggest reason why we still bring our cars to Walter’s. Austin Schnider is very thorough, takes the time to explain what my car needs. Austin has a very reassuring way with the services provided by Walter’s . He is very personable, and makes us feel that we are getting the right service. Austin Schnider is a great asset to your company. The 5 stars are for Austin Schnider not anyone else. More
by Lcmdesign
Employees Worked With
Austin Schneider
August 26, 2020
My experience with Raul was amazing. He explained all the features in the car twice to make sure I had everything clear. I initially went to another location but did not have a good experience with their cus features in the car twice to make sure I had everything clear. I initially went to another location but did not have a good experience with their customer service. Raul made it happen for me and I got the car I wanted. I definitely recommend Raul to help you with your purchase he is awesome and will make everything super smooth. Thank you for your help and the great service! More
by Mayralopezcb
Employees Worked With
August 25, 2020
If you want a good deal go talk to my guy Eddie he make it real easy for you and get you a good deal it real easy for you and get you a good deal More
by Raymondcrowder8
Employees Worked With
August 25, 2020
Lenard Baker, Marvin and Bob Murray gave us first class service all the way! We appreciate the personable service they provided. Thanks for your guidance, patience and your time, guys. It was great doing service all the way! We appreciate the personable service they provided. Thanks for your guidance, patience and your time, guys. It was great doing business with you and we look forward to working with you all again. More
by marciatillman
Employees Worked With
Lenard Baker, Bob Murray, Marvin
August 25, 2020
We have Walters service two Mercedes. We receive excellent service. We would not go anywhere else even though we have to drive 30 miles each way. excellent service. We would not go anywhere else even though we have to drive 30 miles each way. More
by farmgirl
Employees Worked With
Adam Garcia
August 25, 2020
Very clean facility and all staff are friendly that's why I've been coming back for 16 years now. Brandon Monaco has been my Service Advisor for the past 3 years and he is an asset to your dealership. I've been coming back for 16 years now. Brandon Monaco has been my Service Advisor for the past 3 years and he is an asset to your dealership. More
by jun.santiago51
Employees Worked With
Brandon Monaco
August 25, 2020
Eddy is a great sales man. I would only work with him. Thank you for such an amazing experience. Truly deserved. You are awesome eddy Thank you for such an amazing experience. Truly deserved. You are awesome eddy More
by JanetNMcDonald
Employees Worked With
August 24, 2020
Amazing and friendly service, very patient and took time to fulfill our needs, Rene was wonderful with the service he provided! Strongly recommend to friends and family to fulfill our needs, Rene was wonderful with the service he provided! Strongly recommend to friends and family More
by Marwa Khalifh
Employees Worked With
Ray Burke, Rene Orellana
August 24, 2020
Very helful, onpoint with the deals. The application and the processing went on smoothly. Everything was straight forward. Will definitey continue to be a customer. the processing went on smoothly. Everything was straight forward. Will definitey continue to be a customer. More
by yellowroses75
Employees Worked With
Andrew Wagner
