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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,443 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,443 reviews

August 01, 2020

When I thought I couldn't get financed I thought wrong. Andrew helped me in a very professional manner while keeping a genuine attitude throughout the whole process! Overall I'm very happy and thankful he More

by Grissom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are happy to hear that Andrew took exceptional care of you throughout the entirety of your visit! Your satisfaction means so much to us, and we congratulate you on your new vehicle- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 01, 2020

Excellent customer service Thank you for your excellent service, it was fast . I really like how I get texts updates when my car is being serviced. Cody was very professional an More

by notary_maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are happy to hear that Cody took exceptional care of you throughout your visit. It is our pleasure to assist you, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2020

I highly recommend asking for Raul Ayala as your product specialist. He helped me find the perfect Mercedes that fit my budget but also has all features I was looking for. Thank you Raul and Walters Merced More

by Abelluque93al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Raul this kind review and recommendation! We are thrilled that he could make things happen for you and provide you with the perfect vehicle, deal, and overall experience! We are so excited for you to enjoy your new ride, and we look forward to serving you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2020

Unfortunately this was my third time coming to get my car serviced for the same thing in the span of 10 months, but Brandon was so friendly and made sure to get everything taken care of, plus a small crack i More

by mjd914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
July 31, 2020

Maintenance service on my E350 MB As always, my experience at Walter's MB was pleasant, expedient, and totally satisfactory. I would never consider going anywhere else for service, a More

by Gisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your confidence and loyalty, and we are thrilled that Brandon could provide you with a top-notch experience once again! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2020

Tony was very Knowledgeable. Tony was patient and took his time to explain the pros and cons. Has even checked in on me and my new purchase to make sure he could answer and follow up questions. Has made m More

by rachjone23
Recommend Dealer
Yes
Employees Worked With
Tony Wasif, Dina Backer, Tony Wasif
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Tony this excellent review! We are so glad that he could be of assistance to you and make you feel like the valued customer that you are! We warmly congratulate you on your new Mercedes-Benz, and we look forward to working with you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2020

Brandon Monaco was the absolute best. I am very grateful that he explained things thoroughly and listened to my questions and input. He was patient and understanding when I had to think over any decision th More

by Maribel S.
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Maribel, Thank you for leaving Brandon this positive review! We are happy to hear that he took great care of you and ensured that your experience as seamless as possible! It is our pleasure to serve you. Please do not hesitate to let us know how Brandon and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2020

Excellent Service for a tough customer I consider myself a tough customer in that I am not a big “car guy” so I do not stay up to date with the current features and the latest and greatest, More

by Michael.Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Michael, Thank you for taking the time to share this amazing review! We are happy to hear that Rene was so helpful and accommodating, and we are thrilled that he could make your experience an all-around success! We congratulate your wife on the vehicle of her dreams, and we thank you two for allowing us to assist you with this special purchase! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

Excellent service, our salesman tony was helpful and straight forward we really appreciated that. we will definitely come back here for our next car. Thanks. More

by alexis6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Alexis, Congratulations on your new vehicle! We are so glad that Tony could be of remarkable assistance to you throughout your buying process! We wish you the safest of travels in your new ride, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

Walking into a car dealership is always intimidating but Raul really changes the way I work with purchasing a car. Raul has a great way of making me and my family feel comfortable knowing we’re getting the More

by Yesenia V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Yesenia, We always aim to ensure that our guests' experiences are as pleasant as possible, and we are delighted to know that Raul took exceptional care of you- from beginning to end! He will be honored to have earned this excellent review, and we congratulate you on your new vehicle- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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