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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,444 reviews

July 30, 2020

Excellent service, our salesman tony was helpful and straight forward we really appreciated that. we will definitely come back here for our next car. Thanks. More

by alexis6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Alexis, Congratulations on your new vehicle! We are so glad that Tony could be of remarkable assistance to you throughout your buying process! We wish you the safest of travels in your new ride, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

Great dealership. I had a good experience purchasing my car. Raul was great and i could tell he was working hard on finding me a good deal. More

by Messael94
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that Raul could provide you with a remarkable deal and overall experience! We are so appreciative of the opportunity to work with you, and we wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

Just purchased a beautiful Mercades last month & I couldn’t be more satisfied with the car!😁 Wonderful customer service Tony Wasif helped me find exactly what I was looking for💯 Emil Iltchi made sur More

by AshleySamantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi, Tony Wasif
Jul 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Ashley, Thank you so much for your kind review and recommendation! We couldn't be more pleased to hear of your satisfaction and to know that you have been loving your new car! We thank you for working with us at Walter's Mercedes-Benz. Please let us know how our team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 30, 2020

I had a fantastic experience with Raul Ayala when buying my first Mercedes! Raul was extremely helpful and made the process very smooth. I will be back for future business to work with Raul again! More

by J
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes-Benz! We are honored to have been able to assist you with this special purchase, and we are thrilled that Raul could make your overall experience so remarkable! We are so excited for you to enjoy your new ride, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

It’s great to know that there are still honest dealerships out there to make it their mission to ensure their customers are well taken care of. Great customer service! More

by LLincan
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Thorough and transparent service is always our goal, and we are thrilled that our efforts have met your satisfaction! We appreciate your business. Please do not hesitate to let us know how Joseph and the team may serve you again! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

Tony was great he was so professional and helpful. He got us a great deal on the car we wanted and I couldn’t be more happy with my purchase! More

by alexissophia1
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations, Alexis! We are thrilled that Tony could provide you with the perfect vehicle, deal, and overall experience! We are so excited for you to enjoy your new ride, and we thank you for taking the time to share this 5-star review! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

I wasn't expecting to walk away in a new car Raul is so amazing literally made me feel welcomed and made sure I was going to be going home in my dream car very happy More

by kassielassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Kassie, Thank you for leaving Raul this 5-star review! We are thrilled that he could be of exceptional assistance to you and ultimately get you into the vehicle of your dreams! We are so excited for you to you enjoy your new ride. Please let us know if there is ever anything more that Raul or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 29, 2020

Austin consistently goes above & beyond to help save me time and makes my family feel valued. Truly the best associate we’ve dealt with at Mercedes in the past 25+ years. More

by Chris G
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for leaving Austin this excellent review! We are delighted to know that he always takes great care of you and ensures that you feel like the valued customers that you are! We are so appreciative of your business, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 29, 2020

Alfonso Hernandez was the BEST. This was my first purchase and he made me feel so comfortable and they went above and beyond to ensure that I had everything I needed. The financial department even he More

by BreeAna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are thrilled that Alfonso could be of exceptional assistance to you and ultimately get you into a vehicle that you love! Your satisfaction means so much to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 29, 2020

I had a 10 out of 10 car shopping experience with Rene! He answered all my questions and made sure I was comfortable at the end of the day with my purchase ! More

by Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Omar, Thank you so much for your excellent review! We are overjoyed that Rene could be of remarkable assistance to you and provide you with the quality service that you so much deserve! We are so excited for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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