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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,411 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,411 reviews

April 30, 2019

used car review I bought a used E320 for my son for when he can drive to High School In the mean time I will use it as a daily driver. I needed to know what real c More

by tradersean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
May 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review. We value our customers' safety and satisfaction above all, and we are pleased to know that Brandon and the team took good care of you and your automotive needs throughout your recent visit. If you have any further questions or automotive concerns in the future, please do not hesitate to give us a call. We wish you safe travels and look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 30, 2019

Always great help Every time I come in I enjoy all the friendly staff and how I am treated. I continue to be amazed at the attention to detail and promptness of everyon More

by Daniel fruit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt, Adam Garcia
May 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review, Daniel! It is our pleasure to serve you, and we are overjoyed that you have found our assistance to be so valuable. Please let us know what more we may help you with in the future. We look forward to the opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 30, 2019

Outstanding Service I came in for a service, and Austin Schneider did a wonderful job helping me determine what my car needs done. He is very helpful, kind, and always go More

by Nessness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Ness, We are so pleased that Austin could be of such great assistance to you! We appreciate you leaving him this very kind review, and we hope to see you again the next time your vehicle is in need of service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 29, 2019

Awesome Service!! I love my new Mercedes!! Thank you Dina Backer and Andy Towns for making this an absolute amazing experience. Very attentive to my needs. Everyone t More

by jcjmy3luvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Dina Backer
Apr 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Sonia, Congratulations on your new Mercedes-Benz! We are so glad that we had the opportunity to work with you, and that Dina and Andy could make your overall buying process so remarkable. Your satisfaction is our utmost priority, and we are thrilled that we could get you into a vehicle that you love. We hope to hear from you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

April 29, 2019

Beyond satisfied There is a reason I choose to drive almost 20 miles to have my Mercedes serviced by Walter’s Mercedes Benz. A combination of a reputable Dealership (W More

by AMG2RUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your incredible review! We are honored by your confidence in our dealership and your willingness to go the extra mile to work with us. It is a pleasure to hear that JR's efforts consistently meet your satisfaction, and we look forward to continuing to provide you with the same quality and reliable service for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 29, 2019

Great and Friendly I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and h More

by Great Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Apr 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are so appreciative of your willingness to go the extra distance to work with us. Quality service is what we aim for, and we look forward to continuing to provide you with such in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 28, 2019

In and Out. Eddy Elsayed - made life easier. Very concise, thorough and respectful of my time. Great experience. He’s an A+ man! Oh... and yes... I love my car. More

by ysimonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your feedback, Yvenst! We are so pleased that Eddy could make your buying process so smooth and efficient, and we are happy to hear of your satisfaction with your new vehicle! We wish you safe travels and hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 25, 2019

Dream Team Worked with this team on a few cars. They're experienced and reasonable. Emil, Brian, Andrew, Frank, Julio and Raul all went out of there way to make More

by Amg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner, Frank Serraro, Emil Iltchi, Bryan Fitzpatrick
Apr 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so appreciative of your continued business and pleased that our team could ensure your full satisfaction during your recent visit. Please let us know if there is ever anything more that we may help you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 25, 2019

Ode to Austin.. Oh my gosh Austin.....your service dept. Is Soo Good..... I like Austin and I cannot lie, no other dealerships can deny.......that when a professiona More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Austin this wonderful review! We agree that we are very fortunate to have him on our team, and we are delighted to know that he has your full confidence. He will be so honored by your kind words, and we are certain that he will continue to take great care of you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 25, 2019

Review of 60k maintenance Cody is very professional and friendly. He followed up and kept me updated for my vehicle’s status. I would recommend the dealer to new customers More

by l z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased to know that Cody took good care of you, and we appreciate you leaving us this kind recommendation. We wish you safe travels and look forward to working with you again when your vehicle is ready for its next service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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