Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,444 reviews

March 31, 2019

Motor Replaced Rod blew through side of motor. Had to have entire engine replaced. Gave me a top notch courtesy vehicle. Kept me updated. Let me see my car in the me More

by AlixAnderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Alix, We are overjoyed that we could resolve your automotive issue and get your vehicle back in pristine condition. We wish you safe travels and ask that you do not hesitate to contact us if ever in need of further assistance in the future. Thank you so much for your 5-star review. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 31, 2019

Amazing Rick Akigbe is honestly one of the best people I have worked with. He is the epitome of a professional, I am glad to have him as my representative. More

by Epereida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Rick this very kind review. He is certainly an amazing asset to our dealership, and we are pleased that you have found his assistance to be so valuable. Please let us know if there is anything more that he or our team may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 31, 2019

Great service Alex Ramirez did a great job. Looking forward to my next service appointment. Again great job Alex. Great service-great service-great service-great s More

by claMer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this positive review! We are happy to hear that Alex took such great care of you and your vehicle throughout your recent visit. We look forward to continue offering you the same quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 30, 2019

Great experience They help you with anything you need. They will answer every question you might have. Amazing experience and great service during the time that I had More

by Nicole01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review, Nicole. It is our pleasure to serve you, and we hope that our efforts continue to meet your satisfaction in the future. Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 30, 2019

Service visit Brandon did a great job, met and exceeded my expectations. Will be sure to return back to Walters Mercedes when my next service is due. More

by Specialros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are overjoyed that Brandon's efforts met your satisfaction, and we look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 29, 2019

Service JR did a great job in servicing my 2015 S class coupe ! He is very professional and promte throughout the service. And he always do a follow More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Joe, It is always our goal to ensure that our guests' are fully satisfied with our service, and we are pleased to know that JR's efforts did not disappoint. Please drive safely, and don't hesitate to let us know if there is anything more we may help you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 29, 2019

satisfied and happy for my new acquisition It was an excellent deal for the seller David Covarrubias to facilitate the purchase of my car and give me the best numbers for me.the treatment and More

by palmas35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Covarrubias
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent rating! We are delighted to know that David provided you with such great assistance throughout your recent purchasing process. We hope you are enjoying your new car, and we thank you for working with us at Walter's Mercedes-Benz. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 28, 2019

I will always look for Andrew Wagner at Walter's Mercedes I never filled out any of these comments before, but I had such a good experience working with Walter’s Mercedes - Benz sales person Andrew Wagner. Bu More

by kans19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Mar 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this incredible feedback! We are honored by your kind words and proud to know that Andrew's service exceeded your expectations. Providing our customers with seamless experiences is so important to us, and we are thrilled that his professionalism and your new vehicle both met your satisfaction. We are so glad that we had the opportunity to serve you, and we are overjoyed that Andrew could make this purchasing process a special one. Congratulations on your new vehicle. We look forward to working with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Amazing! Wish I’d come here sooner Hands down one of the best experiences I’ve ever had with a car dealer. Walter’s Mercedes seriously raised the bar on my expectations of what true cus More

by Rubgar55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruben, Thank you for taking the time to share this amazing feedback! It is so wonderful to hear of your satisfaction with your visit, and we are honored to know that our team's service exceeded your expectations! We are overjoyed that Isaid was able to provide you with one of your best dealer experiences yet, and on behalf of him and the whole team- we congratulate you on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Great experience! Regarding #1 Salesman Ryan Dunahoe Thank you for taking time to show me all the features on my new car. The process was simple and you made every e More

by Shortcake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dunahoe
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Ryan this very kind review and recommendation! It is a pleasure to hear that he provided you with a great deal and thorough assistance! We hope you enjoy your new Mercedes-Benz and all of its wonderful features. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

...
376
...