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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,419 reviews

March 22, 2019

Great experience Thank you Ryan and Dina for helping me get into a beautiful Mercedes CLA250 I like the level of knowledge and customer service you provided to me. Nex More

by Benz-Army
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer, Ryan Dunahoe
Mar 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Diego, Congratulations on your new Mercedes-Benz CLA 250! We are overjoyed that Ryan and Dina could get you into a vehicle that you love, while ensuring that you were provided with a top-notch buying experience as well. It is so great to know that they have earned your confidence, and we look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 21, 2019

Great Customer Service Lenard Baker and Jared Rodriguez were great to work with. The paperwork was quick and easy and they explained everything we needed to know about our More

by Kat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Baker and Jared Rodriguez
Mar 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Kat, Thank you so much for your recommendation! We are overjoyed that Lenard and Jared could make your buying experience so seamless and enjoyable. We hope you enjoy your new Mercedes-Benz, and we thank you for working with us at Walter's! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

March 21, 2019

Great customer service J.R. Rodriquez was a lot of help with my last service! He helped me figure out how to use some my technology on my car and my car was back to me very More

by Tammyraftery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review, Tammy! We are so glad that JR could be of great assistance to you! Please don't hesitate to give us a call if you have any further questions or concerns in the future. It is our pleasure to serve you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 21, 2019

Excellent Service Joseph Lorea was polite, courteous and skilled on all fronts with regard to the service of my vehicle. I'm glad I brought my business to Walters Merce More

by Crist1d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Joseph and our dealership this very kind review! We are so glad that you decided to work with us as well, and we are delighted that you have found our service to be so exceptional. Please let us know what more we may assist you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 19, 2019

Great experience Mr. Joseph Loera was awesome!! He was friendly,, knowledgeable and funny!! I was out of there within an hour. I give him 10 stars. Keep up the good wo More

by Taj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Akigbe, Ari Abdolhosseini
Mar 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Taj, It is a pleasure to hear that Joseph took such good care of you and that your service was completed so efficiently. We appreciate you sharing this very kind review, and we hope to see you again when you are ready for your next visit! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 19, 2019

PROFESSIONAL AND FAST I brought my 2018 GLC to its first Schedule A service. I also purchased my vehicle from Walters. I have had a very positive experience at Walter's, fr More

by Drag0n78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Julio Guerrero
Mar 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. We are overjoyed that our team has been able to make the experience of owning your first Mercedes-Benz such a positive one. Offering quality service is our priority in every department of our dealership, and we will continue to strive to provide you with equally as seamless and efficient dealer experiences in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 18, 2019

Great service Everyone at Walter Mercedes is clearly dedicated to top notch service. I had an appointment for service and Brandon Monoco greeted me and got me out More

by Jeffrey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Jeffrey, Our customers' satisfaction is certainly our priority, and we are happy to hear that was made evident through the service provided to you! We thank you for leaving us this positive review, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 17, 2019

Excellent experience Andrew Wagner and his team were very helpful in making sure we were completely satisfied with our purchase. He did not rush us or make us feel uncomfo More

by Jenilucic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Mar 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this excellent feedback! It is a pleasure to hear that Andrew worked to ensure that you were fully confident in the vehicle and deal provided to you. Our customers' contentment is our utmost priority, and we are overjoyed that he could make things happen for you- to your satisfaction. We look forward to the opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 13, 2019

A very good experience Cody Burt was wonderful to work with. I appreciated how he was professional, courteous and kept me informed while my Mercedes was being serviced. It w More

by LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star feedback! It's a pleasure to hear that Cody kept you well informed and taken care of throughout your recent visit. Efficient service is what we aim for, and we are so pleased that you had such a positive experience working with us. Please let us know if there is anything more we may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 12, 2019

Leased a GLC 350e Super happy with the car. Great experience. Jin Lee helped us out, he is super knowledgeable about the Mercedes brand and provided excellent customer More

by Jeff Randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Ari Abdolhosseini
Mar 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Jeff, Congratulations on your new Mercedes-Benz GLC 350e! We are so glad that Jin and Ari could make your buying experience seamless and enjoyable. We hope you enjoy your new car. Please feel free to reach out if you are ever in need of further automotive assistance, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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