Walter's Mercedes-Benz of Riverside

Made us feel like family After dealing with the worst experience we had ever had Andrew and his family made us feel like we were part of their family ... We were Cadillac peop After dealing with the worst experience we had ever had Andrew and his family made us feel like we were part of their family ... We were Cadillac people we went to our local Palm Springs Mercedes dearlership and they didn’t even acknowledge us when we went to shop there for a new Mercedes we were going back to Cadillac but we decided to give Walters Mercedes a chance and we are glad we did this was our best experience we have ever had for purchasing a new vehicle I’m going to recommend it to all my family and friends so thank you Walters Mercedes got an awesome experience More

Leasing Process Recently leased a new GLC 350e and the process was smooth and easy. Was able to test drive and negotiate a great deal with Ryan and his manager. The d Recently leased a new GLC 350e and the process was smooth and easy. Was able to test drive and negotiate a great deal with Ryan and his manager. The dealership is very welcoming and all the employees I interacted with were friendly and helpful. Would definitely recommend to anyone looking to buy or lease a Mercedes. Ryan was great in answering all my questions. Overall experience was great! More

Well Taken care of. Adam took care of our problem with our Sprinter RV. The situation was not easy to figure out, but Adam and the tech took care of all. We are from out Adam took care of our problem with our Sprinter RV. The situation was not easy to figure out, but Adam and the tech took care of all. We are from out of town and Adam did everything to make the process of fixing the problems as painless as possible. More

Unexpected Service Call on A Saturday I just purchased my new 2019 Mercedes and was driving on a Saturday Afternoon when my display screen above the center console went dark. I was near Wa I just purchased my new 2019 Mercedes and was driving on a Saturday Afternoon when my display screen above the center console went dark. I was near Walter’s on this particular day and pulled into the Service Department and explained what had just occurred as I only had the car for about a month. To my surprise, the Service Advisor, David Greene attempted to have the Service Department try and fix the issue same day. However, the issue diagnosed was actually the display screen failure (atypical) and a new one had to be ordered. I was promptly provided with a loaner car and was on my way. I returned a couple days later and picked up my car with new display screen. Thank you!! More

Mike Sales SLK 350 2006 Mike Sales was absolutely wonderful. Very professional and a pleasure to work with, very dedicated. Walter’s Mercedes is lucky to have him as an emplo Mike Sales was absolutely wonderful. Very professional and a pleasure to work with, very dedicated. Walter’s Mercedes is lucky to have him as an employee. The car was in great shape very clean. Mike is very knowledgeable about all of the Mercedes vehicles. More

Best Mercedez car buying experience!! Amazing and so relaxed and stress free! Went in to get my car serviced and ended up buying a new car! Peter Tecson, the salesman was incredible and Amazing and so relaxed and stress free! Went in to get my car serviced and ended up buying a new car! Peter Tecson, the salesman was incredible and so knowledgeable! He made our experience first class and was never pushy or tried to “just sell” us attitude. It was like having a friend show us cars and provide the information we needed to make a decision! Overall, great, professional, personable and very kind!! Peter is the guy to ask for if you are looking and he even provided a personalized video thanking us and providing step by step on how to set up our Sirius and other pertinent information to assist. He went over and beyond the level of customer experience!! Thank you for making the entire experience pleasant!! More

20 years of Walter’s MZB sales and Service It has been both my wife’s and my experience (over 8 vehicle purchases) that Walter’s Riverside Calif MZB dealership has been exceptional Tyler Usa It has been both my wife’s and my experience (over 8 vehicle purchases) that Walter’s Riverside Calif MZB dealership has been exceptional Tyler Usary (service manager) and Brandon Monaco (Our service advisor) have been attentive and have assisted Us on several occasions Both Tyler & Brandon are Very Professional and go out of their way to assist, resolve our concerns & issues I’ve visited several MZB dealerships throughout the United States And always return the Walter’s for my purchase I truly feel like family I have plans to purchase a 2019 MZB GLE 46 amg coupe in the near future Mr. & Mrs. W. Wilson (Riverside CA) More

Fast Efficient and friendly Came in for a simple a service and everything went so smoothly. Wash came out great and the staff was so friendly. Will gladly be back Came in for a simple a service and everything went so smoothly. Wash came out great and the staff was so friendly. Will gladly be back More

Best Mercedes Service I won't take my vehicle anywhere else. David Greene is the man and he always treats me like a king. I'm in and out of there without a hiccup. Thanks f I won't take my vehicle anywhere else. David Greene is the man and he always treats me like a king. I'm in and out of there without a hiccup. Thanks for a 5 star experience every time Walters. More