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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,527 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,527 reviews
April 29, 2019
Awesome Service!! I love my new Mercedes!! Thank you Dina Backer and Andy Towns for making this an absolute amazing experience. Very attentive to my needs. Everyone t I love my new Mercedes!! Thank you Dina Backer and Andy Towns for making this an absolute amazing experience. Very attentive to my needs. Everyone that took part in my purchase were so gracious. They truly made me feel right at home. The whole experience was top notch!!! Thanks again!! More
by jcjmy3luvs
Employees Worked With
Andy Towns, Dina Backer
April 29, 2019
Great and Friendly I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and h I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and helpful. More
by Great Service
April 28, 2019
In and Out. Eddy Elsayed - made life easier. Very concise, thorough and respectful of my time. Great experience. He’s an A+ man! Oh... and yes... I love my car. Eddy Elsayed - made life easier. Very concise, thorough and respectful of my time. Great experience. He’s an A+ man! Oh... and yes... I love my car. More
by ysimonis
Employees Worked With
April 25, 2019
Dream Team Worked with this team on a few cars. They're experienced and reasonable. Emil, Brian, Andrew, Frank, Julio and Raul all went out of there way to make Worked with this team on a few cars. They're experienced and reasonable. Emil, Brian, Andrew, Frank, Julio and Raul all went out of there way to make sure I was satisfied. More
by Amg123
Employees Worked With
Other Employees :
Julio Guerrero, Andrew Wagner, Frank Serraro, Emil Iltchi, Bryan Fitzpatrick
April 25, 2019
Review of 60k maintenance Cody is very professional and friendly. He followed up and kept me updated for my vehicle’s status. I would recommend the dealer to new customers Cody is very professional and friendly. He followed up and kept me updated for my vehicle’s status. I would recommend the dealer to new customers More
by l z
Employees Worked With
Cody Burt
April 25, 2019
All of the service received at Walter's has been excellent. Service Advisors and staff have always answered my questions. All personnel make sure you understand what needs to be done to keep your car in the be Service Advisors and staff have always answered my questions. All personnel make sure you understand what needs to be done to keep your car in the best possible condition. Joseph Loera takes special care to make modern technology clear for senior citizens. Thanks More
by Senior Sue
Employees Worked With
April 25, 2019
Ode to Austin.. Oh my gosh Austin.....your service dept. Is Soo Good..... I like Austin and I cannot lie, no other dealerships can deny.......that when a professiona Oh my gosh Austin.....your service dept. Is Soo Good..... I like Austin and I cannot lie, no other dealerships can deny.......that when a professional guy with a servant's heart walks in, The Work Gets Done! Austin's got it goin On! Walters Mercedes should be honored to have a professional like Austin on their team..... I am all about service...... And I appreciate the commitment he has to the customer experience. Well done sir....... More
by WH
Employees Worked With
Austin Schneider
April 24, 2019
2017 AMG GT I recently bought a car through Dina Backer. Best experience ever. Super friendly, easy communication, very helpful. Super happy with the purchase I recently bought a car through Dina Backer. Best experience ever. Super friendly, easy communication, very helpful. Super happy with the purchase. Highly recommended (Dina Backer) Thanks again!! More
by Amg GT
Employees Worked With
Dina Backer
April 23, 2019
Very professional Recently I have renewed my lease, it’s my second time leasing a MB from Walters Mercedes Benz. I greatly appreciate the sales rep. Rene Ornellas who Recently I have renewed my lease, it’s my second time leasing a MB from Walters Mercedes Benz. I greatly appreciate the sales rep. Rene Ornellas who was professional and made the whole process so smooth and also Julio Guerrero the in finance. My experience at Walters Mercedes Benz was great! I was very happy with the top quality of service. More
by Alarcon, Sylvia
Employees Worked With
Julio Guerrero, Rene Orellana
April 23, 2019
Service I was very pleased with the level of service I received when I brought my car in for Service. David Greene was extremely attentive. I’m am always im I was very pleased with the level of service I received when I brought my car in for Service. David Greene was extremely attentive. I’m am always impressed with the service I receive. More
by HappyOwner
Employees Worked With
David Greene
