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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,412 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,412 reviews

August 16, 2018

Easy, fast, very satisfied! Eddy made my experience in purchasing a car sooo easy. I would highly recommend everyone to come and buy from Eddy. Thank you so much!!! More

by Jane Seon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jane, We are so pleased that Eddy provided you with such a smooth and hassle-free buying experience! We appreciate you taking the time to leave him this recommendation, and we hope that you enjoy your new vehicle! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

August 16, 2018

Always great Brandon is My service rep and always is wonderful in every way. Service department is very efficient and friendly. The facility is very clean and the More

by Noahjad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Aug 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Noah, Thank you so much for this positive feedback! It is such a joy to know that you are so confident in Brandon's efforts, and we are so pleased to hear of your satisfaction with the service that you receive. We look forward to continuing to provide you with only the most efficient automotive assistance in the future! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

August 15, 2018

Painless Rene Orellana assisted me with my recent purchase of glc 300. He was quite helpful and pleasant to work with. He took his time to answer all the ques More

by Perin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
Aug 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLC300! We are so glad that Rene was able to provide you with informative and efficient service, and we are honored to have been able to assist you in taking home such a wonderful new vehicle. We thank you for your kind words, and we hope that you are enjoying your new vehicle! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

August 15, 2018

Rockstar Christian We searched for three weeks for a specific MB using ANOTHER DEALER and got nothing but broken promises and manipulated numbers UNTIL we decided to try More

by Jenn M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Aug 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jenn, Thank you so much for sharing this amazing review! It is so great that Christian was not only able to help you find exactly what you were looking for, but that he made your buying experience so organized and efficient as well! We strive for full customer satisfaction, and we are delighted to hear that your overall visit was so top-notch. We hope you are enjoying your new vehicle! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

August 14, 2018

Exceeded my Expectations!! Honestly it has been the best car buying experience I've ever had. From my initial outreach to the dealer, to the negotiation, to the financing, paper More

by Iyabi88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Bryan Fitzpatrick
Aug 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Bryan and the team this amazing review! It is such a joy to know that your buying experience was so extraordinary from start to finish, and it has been our pleasure to assist you in finding the deal that you were looking for! We are so appreciative of your kind words, and we look forward to the opportunity to provide you with the same top-notch service in the future! Enjoy your new vehicle! Check us out on Twitter and Facebook for savings and updates! Regards, Ray Burke - General Manager

August 13, 2018

Repair and detail my Sprinter We had a check engine light while on a trip. We brought the Sprinter in and the DEF heater was replaced. I then had the Sprinter detailed. Walter's d More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

It is our pleasure to have been able to complete your services effectively and efficiently to ensure that your vehicle was repaired to its best condition. We thank you for confiding in our service, and we hope to hear from you again the next time you are in need of automotive assistance! Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 13, 2018

Service B JR Rodriguez is professional and knowledgeable. Service was on time. I had two separate appointments, both the same - excellent!! The wait area is alw More

by Cargrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! It's a pleasure to hear that both of your service appointments with JR were so positive! We hope to be given the opportunity to continue to provide you excellent overall experiences each time you are in need of our assistance! Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 13, 2018

I love MB I enjoyed my time at MB. My salesperson Bryan was very kind and patient. I am very happy with my MB and recommend the dealership. More

by Fatima2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Fatima, We're thrilled that you are so content with both your new Mercedes-Benz and the buying experience that Bryan provided you with! We appreciate your recommendation, and we hope to see you again when your vehicle is ready for service! Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 13, 2018

Warranty work My appointment was set for 10 am and I was greeted promptly by Adam Garcia. After showing me the customer lounge which is great in itself he stayed in More

by klandkammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share your experience! It's wonderful to hear that Adam provided you with great service from your initial arrival, and that he remained attentive and informative to you throughout the entirety of your visit! We appreciate your recommendation, and we can't wait to offer you the same efficient assistance again next time! Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 13, 2018

Great Service, fast and smooth Process went fast and smooth. I arrived 30 mins early and was greeted at the service entrance, where a nice lady helped me to my service writer. No More

by Rena77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind rating! It's great to hear that your service visit was so smooth, efficient, and enjoyable from start to finish! We hope to be given the opportunity to assist you again in the future! Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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