Walter's Mercedes-Benz of Riverside

great service the service was excellent and david green provided all the service i needed , plus he made sure we had transportation until all repairs were completed the service was excellent and david green provided all the service i needed , plus he made sure we had transportation until all repairs were completed. More

Road trip repair. Was visiting riverside ca when my check engine light came on. Called Walters and spoke with Adam Garcia. He got me in at the time I tequested and ha Was visiting riverside ca when my check engine light came on. Called Walters and spoke with Adam Garcia. He got me in at the time I tequested and had me done before I had anticipated. I would strongly recommend this dealership for any service and would highly recommend Adam Garcia to resolve any issue. More

Car buying experience. As a repeat customer to Walters I knew the car buying experience would be smooth and painless at Walters Mercedes-Benz. The staff is friendly and att As a repeat customer to Walters I knew the car buying experience would be smooth and painless at Walters Mercedes-Benz. The staff is friendly and attentive and make you feel at ease. Bob Rosas was very friendly with a high product IQ which was very helpful picking a car. Eddy Elsayed was very easy to work with and made the experience smooth and enjoyable. Very good at making everything easy and painless, very good at what he does. Krystin Escobedo was a joy to work with, she is attentive and made the experience very enjoyable. Krystin was super helpful with making sure all of our questions were answered during the delivery, her knowledge of the product was superb. Ari Abdolhosseini Was super personable and great to work with, finance and paperwork was quick and easy making it an overall comfortable process. We’ll definetly be coming back to Walters Mercedes-Benz for future purchases. More

Customer Service Austin has provided excellent customer service. He was courteous, prompt and for solutions for problems my Mercedes Benzs was experiencing. Austin was Austin has provided excellent customer service. He was courteous, prompt and for solutions for problems my Mercedes Benzs was experiencing. Austin was very professional as well. Thank you, Austin. More

Smart Car Recall- Mat over engine Very courteous and quick service. Very happy with the work they did and I would recommend them to others. The waiting room was awesome. Thank you v Very courteous and quick service. Very happy with the work they did and I would recommend them to others. The waiting room was awesome. Thank you very much Cody Burt. More

NEVER JUDGE A BOOK BY IT'S COVER! Thank you Bob for the best experience purchasing my first vehicle. I appreciate anyone that is honest, frank and direct. Bob left me alone to browse t Thank you Bob for the best experience purchasing my first vehicle. I appreciate anyone that is honest, frank and direct. Bob left me alone to browse the selection without feeling like a vulture is circling around me. When I finally went inside, I told him that I was interested in making a purchase. He assisted me promptly even though I was terribly under dressed with torn faded pants. He did not judge the cover and proceeded to provide noteworthy customer service. I appreciate his seasoned experience and knowledge of the buyer process. Bob addressed all my questions and concerns confidently and in detail. I was hungry and took a break to go grab a bite and consider my decision. Bob was most understanding and assured that he would still be there to assist me when ready. Thank you Bob!!!! I will be there in a year or two for a V8. I'm power hungry lol. Ari Abdolhosseini in Finance is also a superb specimen. Thank you sir for making me feel like family. He helped me with the financing process and provided 100% customer satisfaction. I wish you and your family all the happiness and prosperity. I had went to another dealership right before Walter's and was outraged at the gentlemen who treated me like I was an uneducated fool even after seeing my credit report. He tried taking advantage of me, raised his voice and was extremely judgmental. In conclusion, I wholeheartedly recommend Walters Mercedes-Benz of Riverside! Never settle for less than the best!!!!! More

Excellent Thank you J.R. Rodriguez for always being fast and courteous and helping me out anytime I have a concern. All service employees are courteous and com Thank you J.R. Rodriguez for always being fast and courteous and helping me out anytime I have a concern. All service employees are courteous and communicate with each other to get a successful outcome. More

AH-Maaa-Zing Shopping for a new/used car can be a little overwhelming; however, working with Jackie was a completely stress free experience!! There was absolutely Shopping for a new/used car can be a little overwhelming; however, working with Jackie was a completely stress free experience!! There was absolutely no pressure and we never felt rushed. Jackie made my family and I feel comfortable and confident in our decision to purchase a beautiful and luxurious car at an unbeatable price. More

Service Adviser If you are in need of service at Walter's Mercedes-Benz of Riverside, make sure to ask for Austin Schneider (Service Adviser). My first experience wit If you are in need of service at Walter's Mercedes-Benz of Riverside, make sure to ask for Austin Schneider (Service Adviser). My first experience with Austin was good that is why I came back. Austin Schneider values my time and makes my car repair experience easy. From writing a service contract, to assisting in a loaner vehicle, all updates on my vehicle and getting my car back. Thank you Austin Schneider, see you next time. More

Nice service, good customer/employee relationship Good customer treatment, fast service , most important was the communication and cooperation between service employees, when one is out of his desk, o Good customer treatment, fast service , most important was the communication and cooperation between service employees, when one is out of his desk, other Offer his help to complete the job. Very satisfied with service . Thanks to everyone More