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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,110 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,110 reviews

May 13, 2018

Great experience I was very happy with my experience with Jackie and Walters Mercedes. Jackie was very professional and was willing to work with me to get the exact ve More

by Mgaitan916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Julio Guerrero
May 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so thrilled to hear that Jackie helped you to leave with just what you were looking for! Customer satisfaction is so important to us, so it's great that you were so content with both your purchase and your experience! We appreciate your recommendation, and we hope to continue to maintain your confidence in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 12, 2018

walters staff exellent. Gene Russell was very knowledgeable and helpful. He took time to go over things and assist with learning about our car. He knows his cars. More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gene Russell
May 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're so glad that Gene was of such great assistance to you! He is definitely a master at his work, so it's awesome that he was able to share his expertise with you! We hope that he helped you to find just what you were looking for. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 12, 2018

Best salesman- Bob Murray!!! My husband and I had such a great experience at Walters Mercedes in Riverside. Bob Murray took such good care of us. He went above and beyond in every More

by Leila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray
May 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Leila, Thanks so much for taking the time to leave this review! We're so happy that Bob was able to find you your perfect vehicle, and that he made your experience so positive and helpful. We appreciate your confidence in him, and we look forward to continue working with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 11, 2018

Very Professional This is my second time at this dealer for a service..,They are excellent.., Brandon Monaco and Austin Schneider(the advisors)..., The young lady( a More

by REY_HEDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
May 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, Thanks so much for being a repeat customer! We are so pleased to hear that each team member that you encountered was so helpful in creating the best possible experience for you. We look forward to continuing to maintain your trust in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 09, 2018

Eddy Elsayed made the selection and leasing experience pleasant and memorable. Wherever he is, is where I will go for my neck vehicle acquisition. I felt welcome More

by Salemem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

We agree that Eddy is fantastic and a wonderful asset to this team! It's a pleasure to hear that he made sure that your experience was so comfortable and efficient from start to finish! We hope that you are enjoying your new vehicle. Eddy and the team will be awaiting your next visit so that we may provide you with the same courteous care! Safe travels. Check back here for savings and updates! Regards, Ray Burke - General Manager

May 08, 2018

Very Patient, Understanding, and Accommodating Krystin is such a pleasure to work with. I don’t feel pressured when dealing with her and she is always very quick to respond to my emails or texts. S More

by Tind
Recommend Dealer
Yes
Employees Worked With
Krystin Escobedo
May 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so nice to hear that you are so confident in Krystin and her services. We're glad that she is always attentive to you and that she ensures that your experiences are as hassle-free and stress-free as possible. We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 08, 2018

Excellent as Always Rene Orellana was a pleasure to work with. I went to the dealership to get car service and walked out with a new vehicle. Rene was very patient and th More

by Misskelly909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orellana
May 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We appreciate that you have chosen Walter's for your past three purchases, as well as your service needs. It's great that Rene was so informative and that you were able to walk out with your third Mercedes, though you had no intentions of doing a trade-in. We hope you are enjoying your new vehicle, and we hope to work with you again for #4. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 07, 2018

Easy Sprinter The Walters MBZ of Riverside team really worked well together to offer the Sprinter that I wanted. Thank you for the excellent customer service from More

by Easy Sprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer & Jovanni, Glen Thackeray, Gene Russell
May 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that David, Gordon, Gene, Glen, and the team took such great care of you and assured that you were leaving with exactly what you were looking for! There's nothing like a happy customer! We hope you enjoy your new Sprinter, and we hope to see you soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 07, 2018

PLEASURE TO DO BUSINESS WITH ! Always a pleasure to have our service done with Walter's. Cody Burt was very accommodating and a pleasure to do business with ! Vehicle was serviced i More

by lilly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lilly, Thanks so much for being a repeat customer. It makes us feel great to know that you are so confident in our services, and that Cody maintained your expectations during this past visit! We hope to continue to work with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 06, 2018

10 star service !! Gene Russel is by far the best salesman I have worked with while on my search for the perfect slk. He was extremely knowledgeable about the slk and an More

by MarySLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Gene Russell
May 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Mary, It's so great that Gene was able to share his expertise with you to assure that you were knowledgeable about all of the features on your new vehicle so you could make the most out of your purchase. We agree that he is a great worker, and he will be so happy to hear about your review. We're so glad that we were able to make your visit quick, easy, and enjoyable, and we hope to work with you when your vehicle is ready for service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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