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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,412 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,412 reviews

August 05, 2018

First Class Service! I was looking for a new car experience after selling my G37 Infiniti. I Shopped around for different dealers with high ratings and this one did not di More

by CamposNYC83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ramon, Thank you so much for your wonderful review! It's amazing to hear that you are so happy with the buying experience that Jin and the team provided you with! We're so thrilled that Jin was able to introduce you to each of your options until you were confident that you found the perfect vehicle; and that he was so thorough in guiding you through the process, as a whole. We hope that you and your wife are enjoying your new vehicle! Thank you for doing business with us! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 04, 2018

Very good service experience. Very honest and trustworthy service coordinator David Greene. I’ve had bad experiences in another Dealership but have found David great and honest t More

by Tennispig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that David has been able to provide you with just the service that you have been looking for, and he will be so delighted to hear that you are so confident in his efforts. We hope to see you again the next time you are in need of service! Thank you for your kind review! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 04, 2018

1st service My wife and I brought our 2018 CLK for its first service. We were helped by David Greene, a nice young man. David got us thru the paperwork quickly an More

by GoKings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Austin Schneider
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued loyalty to our dealership! We are so delighted to hear that David took such good care of you during your CLK's first service, and we feel so fortunate to know that you are so confident in our efforts! We hope to continue to meet your expectations of automotive assistance and offer you the top-notch service that you deserve. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 04, 2018

My Service Rep Exceeds My Expectations All the Time Alex Ramirez is a great service representative. He tends to my needs even when I don't have an appointment. He is always courteous and professional. More

by Phomo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Alex this very kind review! We are delighted to know that he provided you with such great service throughout your recent visit, and we hope that you will continue to confide in him and our dealership for your future automotive needs! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 04, 2018

friendly, prompt, VIP service David Greene was my service advisor and gave me A1 service. I can't think of anything he did wrong during my service need. I received prompt, profess More

by Freecarded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave David this review! He will be delighted to hear that you are so content with the prompt and hassle-free experience that he provided for you, and we hope that you will continue to confide in him for your automotive needs in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 04, 2018

The Service Center is Top Notch! J.R. and the other service advisors are very professional and thorough. I've been having great experiences at Walters since I have started taking my More

by CPlante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Chris, Thank you so much for your wonderful recommendation! We feel so fortunate to have had your continued loyalty for the past four years, and we hope to continue to satisfy you with our service for many more to come! JR will be so thrilled to hear of your review! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 03, 2018

Great service! Great service by David Greene. He was very accommodating and ensuring that all my needs were taken care of. My car was ready in a timely manner. More

by Jortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's a pleasure to hear that David and the team took care of you and your vehicle so promptly and efficiently! Please feel free to contact us if there is anything else that we may assist you with in the future! Thank you! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 03, 2018

Service No fuss service, got the job done as requested including transportation service. In and out in with minimal wait (with appointment). Job well done. T More

by Simpleguy
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review, and for confiding in Cody and the team to take care of your vehicular needs! We're so glad to hear that you were well taken care of, and that your service was completed so promptly. Please do not hesitate to contact us if you are ever in need of further assistance! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 03, 2018

Services performed on July 25th, 2018 As always, I was totally satisfied with services received for my Mercedes E350. My agent is Brandon Monaco and he makes sure my car is running smooth More

by Gisi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gisela, Your safety and satisfaction comes first to us, so it's a pleasure to hear that Brandon has been so thorough in ensuring that both you and your vehicle are well taken care of. We will always be pleased to offer our assistance to you, and we hope that you will continue to confide in Brandon and in Walter's for your automotive needs. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 03, 2018

Top notch service from top notch dealer! Mercedes Benz slogan “the best or nothing” applies to both the cars and the service. Mark Interlechia from service always makes sure to promote a pro More

by Gwagon63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's wonderful to know that you are so confident in both Mark and the Mercedes-Benz brand. The satisfaction of our customers is our first priority, and we look forward to offering you nothing short of the highest quality of service whenever you are in need of it! Thank you! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

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