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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,139 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,139 reviews

May 04, 2018

wonderful service guy David is the most valuable service person at Walters Mercedes. He takes the time out and get you out on a timely matter. He always has a smile on his More

by terry galloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
May 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Terry, David definitely is a great asset to the team, and it's great that you have so much confidence in him! We're glad that he consistently offers you quick and friendly service, and we hope that you will continue to confide in him for years to come! Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 04, 2018

Mercedes Experience A great car needs complimentary service. Walters does just that. Timely and professional. My service advisor David Green, was exceptional, both in k More

by Rollrite2mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
May 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to leave us this kind review! We're pleased that David was able to share his expertise with you and provide you with an experience that exceeded your expectations! Thanks so much for confiding in Walter's Mercedes-Benz for your automotive needs. Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 04, 2018

Incredible experience at Walters Mercedes This is my second experience with Walter’s Mercedes of Riverside. Both experiences were outstanding. Sales team, Bryan, Andrew and Raul went above and More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
May 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your Mercedes-Benz GLC300! We're so glad that Bryan, Andrew, Raul, and the rest of the team were able to help you find what you were looking for- for a great deal! We hope you enjoy your new vehicle! We hope to see you once it is ready for its first service. Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 03, 2018

GREAT CUSTOMER CARE I am working with Andrew Wagner and he has been very attentive to my needs and has been great to work with. He has made the process so easy. I live i More

by Chris Hollis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Chris, We agree that we are very fortunate to have Andrew on the team! He is a very knowledgeable and highly reputable worker, so it's no surprise that you had such a pleasure working with him! We're so glad that even over the phone Andrew has been so attentive and helpful and that he ultimately took such great care of you throughout your experience! Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 03, 2018

Service Department Adam Garcia was friendly, courteous, and professional. He took care of changing the tires on our company vehicle, and we are pleased with the quality More

by TriCountyFire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's awesome to hear that you are so content with the quality of both the work and service that Adam provided you, and it makes us happy to know that he has earned your trust! We look forward to working with you for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 03, 2018

Best place to buy I was just looking but they made me feel like my business was important. Eddy Elsayed was my salesperson and he was excellent. Not pushy at all, this More

by Lbrandin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Krystin Escobedo
May 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so delighted to hear that Eddy and the team made you feel like your business was important, but ensuring your 100% satisfaction is our number one priority! We're so glad that they were able to accommodate your needs and help you to leave with exactly what you wanted! We look forward to working with you again next time! Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 02, 2018

Great service!!! Cody Burt was a very good service agent who gave me a very detailed description of what my car needed to have done and the work was done in a timely m More

by Mrs. CYJames
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Cody serviced you and your vehicle with such integrity and efficiency. We agree that he is a great example of the Walter's standards, and we are positive that he will be so thrilled to hear of your kind feedback. See you soon! Please check back here for savings and updates. Regards, Ray Burke - General Manager

May 02, 2018

The grind! Most of us truly do not look forward to the long process of purchasing a New Vehicle, much less dealing with a pushy salesperson. I am not one to tak More

by Picky Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Rene Orellana
May 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for taking the time to share your experience with us! We acknowledge that car-buying is not generally the greatest chore, but it makes us so happy to know that Renee and the team were able to provide a different type of experience with you! We pride our staff in their expertise and integrity, and it's so great that you were able to see that through your experience. We hope to see you again soon! Thanks! Please check back here for savings and updates. Regards, Ray Burke - General Manager

May 02, 2018

Our 6th car at Walter’s, need I say more? Andrew and Raul are always able and willing to help. Very rarely do they have to go to someone else for an answer, their product knowledge is on point More

by HondoMedic101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
May 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

We agree that Andrew and Raul are very skilled and knowledgeable about the field, and we're so glad that they have been able to share their expertise with you! Thanks so much for being a loyal customer. We look forward to working with you again next time. Please check back here for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

maintainence David Greene did a good job and made customer satisfied with Walter MB's service, he is also a responsibly and professional person in service team. More

by y92229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee, David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating. We're so glad that David provided you with a satisfactory experience during your recent visit. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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