Walter's Mercedes-Benz of Riverside

Return customers because of great experience! Four years ago we bought a car from Walters and had a great experience . We’ve gone to other local dealers to buy a lesser car and the experience was Four years ago we bought a car from Walters and had a great experience . We’ve gone to other local dealers to buy a lesser car and the experience was terrible so we came back to Walters and are glad we did as the expierience was once again excellent. As a retired retail manager , I know the difference on how things should be done and Walters is doing it right! Everyone is polite , friendly and goes out of their way to work with you. I must add that Gene , our salesperson was excellent! Thank you!! More

My Experience purchasing my 2nd Mercedes from Jackie Nasser Just wanted to share the my experience of my second Mercedes with Jackie Nasser the best sales girl I have ever met, I thought my first experience wit Just wanted to share the my experience of my second Mercedes with Jackie Nasser the best sales girl I have ever met, I thought my first experience with my first new Mercedes was overwhelmingly awesome, But my second experience at Walters Mercedes with Jackie Nasser was better than the first. Beautiful personality, and she remembered the personal friendly stories my husband and I shared with her 3 years ago. She helped to get the car we wanted, equipped just like I wanted it, the color I wanted at the best price. We left Walters Mercedes with a big smile and would recommend Jackie Nasser and Brandon Monaco at Walters Mercedes if you want some down home good hospitality and service. More

Benz = Great ..... And so is Austin Great service ..... Nice Service advisor.. clean and efficient service department.. I appreciate Austin's professional yet slightly comedic approach t Great service ..... Nice Service advisor.. clean and efficient service department.. I appreciate Austin's professional yet slightly comedic approach to providing service. Haven't met an unfriendly person at this facility. Thank you very much. More

extremely excellent we are so happy to say part of Mercedes benz family and special of walter's dealerships we purchased my car number 4 and i like to say thank you so mu we are so happy to say part of Mercedes benz family and special of walter's dealerships we purchased my car number 4 and i like to say thank you so much to the sales man is MIKE SALES is the nice person and comprehensive him help to me to do the best deal and pick the right car for my family i totally recommend MIKE SALES the number ones sales person and comprehensive thank you walter's for all your xxxx and Mike see you next time..... More

Great experience, went above and beyond to get us into our n I can say nothing but wonderful things about our experience buying a new car at the Riverside dealership. Andrew went above and beyond to get us into I can say nothing but wonderful things about our experience buying a new car at the Riverside dealership. Andrew went above and beyond to get us into our new car! And Raul has provided follow up assistance in all our questions about the new car, which is so appreciated as the features are endless!! Will definitely be going back when we are ready for another car but for now we are loving our beautiful new car!! More

Best service Cody Burt helps us at Mercedes and he is the best I will only deal with him as he is so knowledgeable and helpful and goes out of his way to help us w Cody Burt helps us at Mercedes and he is the best I will only deal with him as he is so knowledgeable and helpful and goes out of his way to help us with whatever we need. Definitely ask for Cody if you want great service! More

The most honest and straight forward car purchase in my life My 19 year old decided he wanted to get a new car and he met with mike sales at Walters Mercedes Benz. Being used to the other dealers I’ve gone to I My 19 year old decided he wanted to get a new car and he met with mike sales at Walters Mercedes Benz. Being used to the other dealers I’ve gone to I thought that he would be upsold but it was the complete opposite. My son had intended to buy it at a higher interest rate due to his credit history being a year and a half. Mike sales did everything possible to get him a 3% since the beginning. His perseverance really impresses my son and it totally changed our perspective on salesmen. We were being used to “how much would you like your payment to be?” But mike ran the numbers without the need of us telling him a monthly payment so that he wouldn’t raise the interest rate. More

So glad to have stopped by Mercedes. Me and my wife planned to get a new car and were thinking of getting a Toyota Camry 2018, but my wife said we should check out Mercedes to keep our op Me and my wife planned to get a new car and were thinking of getting a Toyota Camry 2018, but my wife said we should check out Mercedes to keep our options open. We walked into the Mercedes dealership not really thinking about how we could actually purchase a car here and were just admiring the S-Class cars. We knew nothing about Mercedes. We were approached by a lady who explained just briefly about what kind of car could be in our price range, but after realizing that we knew nothing about Mercedes she told us to read about it online and gave us a brochure to look at. To be honest I would have never thought about getting a Mercedes from that interaction and would have went through with buying a Toyota Camry. We sat in one of the Mercedes CLA class admiring the artwork of the car when Mike Sales approached us, he said that he observed the interaction between us and the lady and offered to answer more questions that we had, rather than just telling us to come back in when we are in a buying mentality. We went to his office and explained why Mercedes is a well known brand and has the reputation it has. I became interested and began to get excited about how we could be open to get a Mercedes. Mike answered all of my questions and went the extra mile to explain the difference between leases and buying a car with the benefits and downsides of both ends. We immediately thought we should take the extra step and look around other dealerships to see if we could find the same service, but non of the dealerships treated us with the same kindness that Mike showed us. If you ever think about Mercedes think Mike Sales and he will take care of you without any regrets or question in your mind. More

Amazing Experience My husband and I decided to get a new car and were searching around for a while before coming to Mercedes in Riverside. My Husband was set on getting My husband and I decided to get a new car and were searching around for a while before coming to Mercedes in Riverside. My Husband was set on getting a Toyota but I thought it would be appropriate to check out Mercedes. We walked in and admired to $160,000 cars in the lobby and sat inside them. We felt nervous because we never sat inside of a Mercedes before, but a lady approached us and joked about how when we win the lottery we can come back for the car and showed us the cheaper cars and gave us a brochure and a business card to call her back when we're more serious in buying one of their cars. So sitting in the Mercedes CLA, the car we bought, Mike approached us and saw how we were treated and offered to just show us how Mercedes can be affordable and not break the bank. He was super informative and very respectable on how he handled the situation. He made sure that we were taken care of. I give Mike Sales a 5 star review because if he didn't approach us we would have gone with Toyota but because he educated us on how Mercedes works we ended up getting a 2018 Mercedes CLA exactly how my Husband wanted it. If you ever have any questions or if you're just looking around, ask for Mike Sales and he will be more than happy to take care of you. He is not a pushy sales guy and you can tell he is not there just for the money. I highly recommend Mike Sales. More

Always My Favorite I cannot emphasize how pleased I am with JR, whenever my car needs maintance, or I may be situation of concern, JR goes above and beyond to provide t I cannot emphasize how pleased I am with JR, whenever my car needs maintance, or I may be situation of concern, JR goes above and beyond to provide the highest quality of service. Many times I have put JR in a short notice situation but he always finds a quick fast solution to get me in and out with as little time possible, He takes off a great deal of stress off my busy schedule when it comes to my car. I am very pleased to say I would highly recommend his service. thank you JR Rodriguez !!! More