Walter's Mercedes-Benz of Riverside

Professionalism. It is always a pleasant experience, everyone is courteous and helpful and I am looking forward to seeing the finished product on your updated project. It is always a pleasant experience, everyone is courteous and helpful and I am looking forward to seeing the finished product on your updated project., that new ceiling is amazing I would like one of those!.,tell Mr Schneider ,"Thank You" for being so kind and considerate. Catherine Potter More

No games. Upfront and straight forward Just close a deal with Jin Lee at Walters Mercedes for an E300. Very pleasant and straightforward experience. Whole deal negotiated thru email and tex Just close a deal with Jin Lee at Walters Mercedes for an E300. Very pleasant and straightforward experience. Whole deal negotiated thru email and texting. Came in to dealership to sign and drive. No games, last minute changes etc. Highly recommended! More

Excellent service by Mercedes Benz staff I would like yo take this opportunity to thank Mr Andrew Wagner for guiding me thru the process of getting a new car . Also for Raul Ayala for great a I would like yo take this opportunity to thank Mr Andrew Wagner for guiding me thru the process of getting a new car . Also for Raul Ayala for great assistance in helping me learn to operate new technology of car. It was exciting new experience to be given an excellent service by Mercedes Benz sales associates especially Andrew Wagner. More

Lies lies and more lies. Do they ever stop? A lot of unnecessary lying going on in this place, from financing to sales. Financing told me I had to buy this warranty right then and there or Merce A lot of unnecessary lying going on in this place, from financing to sales. Financing told me I had to buy this warranty right then and there or Mercedes wouldn't honor it. I bought a car on July 4th and I still don't have my key and manual. The car locked down on me and I had no instructions. Andrew my sales person closed my deal and he was done. He never reached out to see if all was well after that. Raul is a great guy but does what he is told to do only. Filomena promised me she would have keys and manual delivered. the problem with that is they never called or delivered to me. I went to the dealership and they still didn't even have them. No apologies from anyone. She said she told Andrew and them to apologize. I don't know who them is. Well, he didn't and neither did she.Ray Burke never returned my call. Soo much more to this story. My worst car buying experience ever in life. More

Quick and Efficient! The Team at Walter’s is awesome! I began my search on a Wednesday and by Friday at 11am, we were out the door in our new Benz. Bryan Fitzpatrick and h The Team at Walter’s is awesome! I began my search on a Wednesday and by Friday at 11am, we were out the door in our new Benz. Bryan Fitzpatrick and his Team made the process very easy and handled our lease return with zero hassles. More

Service. Took my car in for service and Brandon was fantastic as always! Looking forward to my next visit.....Car was washed and cleaned really well too.... Took my car in for service and Brandon was fantastic as always! Looking forward to my next visit.....Car was washed and cleaned really well too....... Thanks! More

Purchase if car Gary Kunzman was awesome. He showed knowledge, expertise and outstanding service to get me the car at the right price. I was very satisfied when I lef Gary Kunzman was awesome. He showed knowledge, expertise and outstanding service to get me the car at the right price. I was very satisfied when I left the dealership. More

service Austin provides and help me on everything I need to get my vehicle done as quick as possible. A very well customer oriented, Friendly and helpful. Tha Austin provides and help me on everything I need to get my vehicle done as quick as possible. A very well customer oriented, Friendly and helpful. Thank you so much. More

Purchase new vehicle Jackie Nasser was outstanding. She treated me with extra care and had me in a new lease and the car that called my name. I would definitely recommen Jackie Nasser was outstanding. She treated me with extra care and had me in a new lease and the car that called my name. I would definitely recommend Walter’s. More

Worn tire replacement I bought and supplied a new tire for my 2011 Sprinter and had the worn tire removed and replaced by Walter's Mercedes-Benz while waiting in their lobb I bought and supplied a new tire for my 2011 Sprinter and had the worn tire removed and replaced by Walter's Mercedes-Benz while waiting in their lobby. I called ahead and asked to speak to a service representative and was transferred to one Mr. Adam Garcia .I explained to Mr. Garcia that I had taken my sprinter to a local tire shop to have a flat tire removed and replaced and informed him that the tire shop had difficulty removing the tire from the rim due to a part that was installed on the wheel that prevented the tire from being removed , The "RUN FLAT SAFETY BAND". Mr. Garcia informed me that the noted part was not a Mercedes Part but if I brought it in He would be happy to swap out the worn tire at a quoted price. Technicians did exactly as Mr. Garcia quoted, removing the worn tire, balancing the wheel assembly and servicing the tire to it's proper inflation, recommended ( 61 psi ) by Mercedes-Winnebago Sprinter Specifications. I was very satisfied with all the service provided By Mr. Garcia and the Staff at Walter's Mercedes of Riverside. More