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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,406 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,406 reviews

June 21, 2018

Service Synonymous with Mercedes Benz This is my second Walters Mercedes Benz purchase in the last year. I bought my wife one for Christmas. Now I needed one for my new consulting busine More

by walters customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Rene Orellana
Jun 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for taking the time to leave us this kind review! We appreciate you coming back to work with us, and that Rene provided you with the same excellent service that you received during your first visit! We strive to help our guests make the best possible decisions, so it's great that he was so thorough in doing exactly that! We hope to continue to sustain your trust! Thanks again! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

June 20, 2018

Excellent customer service. Love my new car Rene Orellana, Thank you so much for helping me find the right car .You are excellent. and very knowledgeable. You addressed all my questions a More

by medora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Jun 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind words! It is such a pleasure to know that Rene was able to lead you to the perfect vehicle for you, while educating you and making you feel confident in your purchase! We hope that you enjoy your new Mercedes-Benz, and we hope to see you once it is ready for its first service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 20, 2018

A WOW Experience Its a calm quite but very professional atmosphere dealership.. People are there not just to sell the product but make you feel valuable and a proud ow More

by ruthmorar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gary Kunzman
Jun 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great review! Our customer satisfaction comes first, so it's so nice to know that you felt so valued and comfortable during your recent visit, and so confident in your purchase! We hope to see you again soon! Please do not hesitate to contact us if you are in need of any further assistance! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 19, 2018

Mark I. Is the best If you need to have your car serviced, I highly recommend Walters Mercedes in Riverside. Mark Interlicchia, one of the service managers is just outst More

by Rosey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation, Rosey! It makes us so happy to know that you are so confident in Mark and his services! We look forward to working with you again the next time your vehicle is in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 19, 2018

Routine maintenance Repair was appropriate and reasonable service car was available waiting time is minimum and less stressful and communication is prompt with Alex Ra More

by Ben
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ben, We appreciate you taking the time to leave us this review! We're so glad to hear that your service experience with Alex was so smooth and hassle-free, and that you are so confident that you can trust him to take good care of you and your automotive needs! We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 19, 2018

My experience here was nothing short of amazing! Gary Kunzman, thank you! Most genuine person I’ve ever met. We’ve Definitely built a long term relationship with him & he helped me so much. I can hon More

by Davis, Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kunzman
Jun 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ashley, Thank you so much for taking the time to leave this kind recommendation! Gary will be so delighted to hear of how confident you are in him and his services, and we are so glad that he was able to accommodate you and offer you the exact assistance that you needed! We hope that you enjoy your first Mercedes-Benz! We know that you will love it. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 19, 2018

purchasing my first car after having a company car for 27urs After having a company car for 27 years I need to purchase a car . I had no idea where to begin . A very good friend referred me to Jackie Nasser More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was so nice and friendly, Jackie Nasser
Jun 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Cindy, Thank you so much for taking the time to leave us this kind review and recommendation! We love hearing from our satisfied guests, and it means so much to know that Jackie was able to work with you to find you your dream car for such a great price! We hope that we can be of assistance to you again in the future. Please drive safe, and enjoy your new Mercedes-Benz! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 17, 2018

Great experience Very knowledgeable and friendly staff. Lot of cars in the inventory. Private room to discuss price. Very patient and spend a lot of time with custo More

by Donald121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
Jun 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Donald, Our customers and their satisfaction are our #1 priority, so it's great to hear that Rene and Julio were so attentive to you and that your experience was so positive overall! We hope that you are enjoying your new vehicle! Please let us know if there is anything that we may assist you with in the future. Check us out on Twitter or Facebook for savings and updates! Regards, Ray Burke- General Manager

June 16, 2018

Routine Maintenance There were no issues to report. The customer service was great. Alex was very professional and took the time to answer my questions the best of his ab More

by Trust2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome to hear that your overall experience with Alex was so positive and that he was ready and available to answer any of your questions! We hope to work with you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 16, 2018

Best car purchase experience we ever had We contacted Rick Akigbe our salesperson over the phone after browsing the internet and finding the car we wanted. We set an appointment for a few day More

by Emmater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Julio Guerrero
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Theron, We strive to go above and beyond to ensure that our guests' feel comfortable and at ease, so it's so great to hear that your overall experience with Rick and Julio was so hassle-free and positive overall! We hope you enjoy your new vehicle! Please let us know if there is anything else that we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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