Walter's Mercedes-Benz of Riverside

Exceptional service from an exceptional dealer The ease of my entire process of service was truly bar none. Brian Clegg was simply masterful in his handling of all of my needs with key attention to The ease of my entire process of service was truly bar none. Brian Clegg was simply masterful in his handling of all of my needs with key attention to detail and follow up. Thank you for taking the pain out of getting car service and turning it into such a pleasure!!! More

Awesome Service Department Every time I bring my car in for service I’m impressed. The courtesy and expertise are excellent but I must say Brandon Monaco went above and beyond t Every time I bring my car in for service I’m impressed. The courtesy and expertise are excellent but I must say Brandon Monaco went above and beyond to explain in detail what my car needed and kept me updated on my car’s servicing this last appointment.. He was prompt with the times he told me my car would be ready and made sure it was clean when I picked it up. It’s nice to know the servicing department is reliable. More

Great customer service Cody was very professional and friendly. I received great customer service. I will definitley be returning to have my car serviced. A job well done. Cody was very professional and friendly. I received great customer service. I will definitley be returning to have my car serviced. A job well done. More

Excellent service Brandon Monaco was our service advisor when we went to Walter's in Riverside. He was friendly, professional, and made our experience very good. The ve Brandon Monaco was our service advisor when we went to Walter's in Riverside. He was friendly, professional, and made our experience very good. The vehicle was ready when promised, clean and completed to our satisfaction. More

SUV warranty work J. r. Rodriguez service rep efficiently helped me get the minor seat belt warranty issue resolved and the car detailed. I had a loaner so car could st J. r. Rodriguez service rep efficiently helped me get the minor seat belt warranty issue resolved and the car detailed. I had a loaner so car could stay a day. It made everything easy. I was treated like VIP. More

Great Service Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I ha Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I had he was ready with a quick and easy plan. There was a lot of transparency and understanding throughout the whole process. More

Fast and smooth JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommende JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommended More

Service Department Experience Brandon Monaco was my service department coordinator and my experience was wonderful. He is professional, polite and excellent at making sure the cust Brandon Monaco was my service department coordinator and my experience was wonderful. He is professional, polite and excellent at making sure the customer feels well taken care of. My car was even done ahead of schedule. Brandon kept me updated the entire time. I would recommend Brandon and Walters to anyone who is in need of service. More

They always treat me well Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! More

Excellent service and I will recommend any one to visit Walter’s Mercedes . It was a good experience and I will try to maintain to go there . service and I will recommend any one to visit Walter’s Mercedes . It was a good experience and I will try to maintain to go there . More