Walter's Mercedes-Benz of Riverside

Walter’s Mercedes is the pkace to go I love Walter’s Mercedes for their honest service and their staff specially Cody who is my service advisor. He explains everything so well and is very I love Walter’s Mercedes for their honest service and their staff specially Cody who is my service advisor. He explains everything so well and is very professional. Kerp up the great service. Thank you! More

Service for my Benz 40,000 B service Cody Burt was my service tech for my service at 40,000 B service. My service as always had gone well. Cody kept me well aware of what was happening at Cody Burt was my service tech for my service at 40,000 B service. My service as always had gone well. Cody kept me well aware of what was happening at all times. I received a car to run errands, and upon my return my car was ready to go. Walters Mercedes has Ben the only technicians underneath my hood. And I'm always thankful for their input as to what my needs are for my vehicle. I will continue to receive service from Walters and their fine staff. More

Tire service Austin went an extra mile to assist me with my new phone to get started and set it so I can someone to me money to pay for the tires he was very well Austin went an extra mile to assist me with my new phone to get started and set it so I can someone to me money to pay for the tires he was very well appreciated thank you very much More

Courteous and great customer care. This is the second time we’ve worked with Jin and it was a pleasurable experience because he explained everything about the options and did not go bac This is the second time we’ve worked with Jin and it was a pleasurable experience because he explained everything about the options and did not go back and forth into the manager’s room for the deal. Finally he gave me the deal that I asked for lower than the MSRP. The trade in was done in a short period. He took care of our belongings which we forgot to take out from the previous car and dropped off at our house on his way back home. He shows great customer care for all your needs and he will answer the phone although he’s not working at the office. I highly recommend Jin for the excellence of service More

First experience with a dealership This was our first purchase from a dealership, and the experience was absolutely painless. Working with Eddy ended up being the perfect first-time-exp This was our first purchase from a dealership, and the experience was absolutely painless. Working with Eddy ended up being the perfect first-time-experience, and made us realize that we'll be back to visit him for our next purchase. More

Tires safety most important Thought it was a pressure issue. But I had a nail with all construction. Got a whole new set of tires and out front end alignment under 2 hours and t Thought it was a pressure issue. But I had a nail with all construction. Got a whole new set of tires and out front end alignment under 2 hours and this was a walk in. And my car was of course washed and cleaned inside and out. Austin Schneider is my Mercedes advocate with the service guys. He directs the work to the correct person and the work is done to perfection. If I ever have any problems he makes sure to take care of any of even the smallest detail! I am so impressed by this dealership and Mr Schneider. Bravo More

Impeccable customer service Andrew Wagner makes the car buying experience easy. This is the 4th vehicle we have purchased from Andrew @ Walters Mercedes. We stopped in for a serv Andrew Wagner makes the car buying experience easy. This is the 4th vehicle we have purchased from Andrew @ Walters Mercedes. We stopped in for a service and left with a beautiful CLS550C. Thank you for keeping an eye out for what we wanted and taking such great care of us. More

Very good Christian is so nice and friendly.He is good at his work. I felt so comfortable with talking about every detail with him. Also I appreciate his patien Christian is so nice and friendly.He is good at his work. I felt so comfortable with talking about every detail with him. Also I appreciate his patience and help. More

Amazing and easy experience. Our Mercedes lease was coming to an end and we decided to buy out the lease. Went to another dealership but the interest rate was super high especiall Our Mercedes lease was coming to an end and we decided to buy out the lease. Went to another dealership but the interest rate was super high especially since we had a great credit score. So I decided to contact Walter's MB of Riverside and spoke to Jin Lee. I really appreciated his honesty and willingness to help us with our transaction. He was able to get us a better rate thus lowering monthly payment and was able to get all of these perks with Mercedes. He was very straightforward and to the point which I really liked. He was also able to come to our home to have the paper work signed which made it easier since we didn't have to drive to the dealership during the work week and with the kids. Had a great experience with Jin Lee and I will definitely recommend to family and friends. Also, might visit the same dealership for a future vehicle. Great experience and at the end we are very happy! More

Knowledgeable Rick knew his stuff. I was comfortable purchasing from him. I will definitely stop by Walters and see him next time I need a car. Rick knew his stuff. I was comfortable purchasing from him. I will definitely stop by Walters and see him next time I need a car. More