Walter's Mercedes-Benz of Riverside

C43 AMG I spoke with over 10 dealerships and even an auto broker. I’m consumer which means my loyalty goes to the best deal in front of me. I can easily say G I spoke with over 10 dealerships and even an auto broker. I’m consumer which means my loyalty goes to the best deal in front of me. I can easily say Gene Russell was by far the very best experience in customer service. All my negotiations were done via email. I never set foot in the dealership until I signed papers to drive off. Gene and I sent over 35 emails within 2 days until he located the car for me, had it delivered to Walters and he gave me the best price. Gene gave me a price that 10 dealerships told me I was asking the impossible. I am very happy with the vehicle and my experience with Gene at Walters. I would recommend him to anyone and save them the time of visiting other dealerships within 50 mile radius because Gene at Walters was able to do what all the other dealerships could not. Once I got into finance Julio made it a breeze. Friendly no pressure type of vibe. We talked about the Dodgers because he’s a huge fan and the overall experience was a pleasure. Thank you again gentlemen. More

Great customer service Andrew and his assistant Michael Allen was very friendly and helpful.This is not the first vehicle i have purchased from him and I would choose to alw Andrew and his assistant Michael Allen was very friendly and helpful.This is not the first vehicle i have purchased from him and I would choose to always check Walters motors. Andrew Wagner got straight to business and got deal done without going around. More

Fantastic service and follow up. Cody Burt was my service Fantastic service and follow up. Cody Burt was my Service Underwriter and they took care of me and treat me like a VIP. Though I brought in a 20 yea Fantastic service and follow up. Cody Burt was my Service Underwriter and they took care of me and treat me like a VIP. Though I brought in a 20 year old MBZ and had never ever gone to Walters MBZ, they all rushed to get me started as if I was there best costumer ever. I have to say I have the best service from all of the Walters dealerships I’ve bought from and had service done. Fiat, Porsche, and now Mercedes-Benz. Thank you guys you are all awesome. More

Car shopping I have never had such a pleasant experience at a car dealership before. Mike Marotta went above and beyond to get me the car I wanted, I will definit I have never had such a pleasant experience at a car dealership before. Mike Marotta went above and beyond to get me the car I wanted, I will definitely be recommending Mike to friends and family who are looking for a new car. More

Very helpful Very friendly , helpful, and taking care of Customer , and gave you many options to help you get what you are looking for .. thank you very much to al Very friendly , helpful, and taking care of Customer , and gave you many options to help you get what you are looking for .. thank you very much to all your help.I really appreciate it More

Excellent professional service by Mark Interlicchia , Assist Excellent professional service by the Mr.Mark Interlicchia, assistant service manager at Walter Autos in Benz section in Riverside . Very friendly rec Excellent professional service by the Mr.Mark Interlicchia, assistant service manager at Walter Autos in Benz section in Riverside . Very friendly reception . Walter’s Auto Group have the best person to serve your customers . Wish him the best . More

Friendly,efficient, excellent vehicle purchasing experience, Bob Murray and Ray Burke handled my purchase of a 2018 GLS450 and provided excellent service. This is second vehicle that I have purchased from Walter Bob Murray and Ray Burke handled my purchase of a 2018 GLS450 and provided excellent service. This is second vehicle that I have purchased from Walters, and would highly recommend them. More

Fantastic dealership, everyone is excellent, great service! Second car, second great experience there. Andrew Wagner took care of everything and was incredibly patient with me again! And thank you Ray, for sp Second car, second great experience there. Andrew Wagner took care of everything and was incredibly patient with me again! And thank you Ray, for spending so much time talking to my husband and I, we really enjoyed it and were happy to meet you. The customer service is paramount, would not go anywhere else. Thank you! Phyllis F More

Great service and staff My sales person, Raul, was very professional and respectable. He was able to help me find a selection of cars within my desired price range. I was abl My sales person, Raul, was very professional and respectable. He was able to help me find a selection of cars within my desired price range. I was able to test drive them in order to find the exact car I was looking for. After deciding on a car, he helped me understand the loan process and was able to answer all of my questions. After I bought my car, he even assisted me in dropping of my rental car. Excellent service and I am happy with my purchase! More

Quick and Efficient I am in my second Mercedes and I have always had good experience with this dealership. When the old service re Patty left I thought it was going to b I am in my second Mercedes and I have always had good experience with this dealership. When the old service re Patty left I thought it was going to be hard to get the same type of service. But then my new rep Brandon Monaco has been able to fill her shoes very well. He's courteous, respectful and always prepared. When I went in for service he had a printout of all the history for my car so I didn't have to remember what service I had last done or when; he had all the info right there ready to advise the best course of action. I had a loner vehicle ready waiting for me and the work on my car was completed in less time than expected, which Brandon promptly informed me of via email. Thanks Brandon. More