Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,123 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,123 reviews

June 06, 2017

Great Team - Great Service Just completed service on my Mercedes and Brandon Monaco was my advisor. Appointment scheduled and completed on-time and car was spotless when I pick More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Nick! It's wonderful to hear that your service experience went so well, and that Brandon made sure your car was quickly and efficiently taken care of. We're glad that he made sure that you felt confident and at ease throughout the process, and that you were kept well informed about the status of your vehicle. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 04, 2017

Great Dealer experience We have purchased many Mercedes from Walters over the years and Julio is our go to guy in finance. He has always been great to work with and makes th More

by EraSprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Arthur Miranda
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks EraSprinter! We're happy to hear that you have had such excellent experiences with Julio, and that he makes the purchase process so pleasant and hassle-free for you. It's wonderful to know that you are always confident with the customer care that he extends to you, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 04, 2017

Bob is honest, helpful, and very knowledgeable As the title states, he's the reason my purchase was a pleasant experience. He's personable and made the experience light. He's honest, never felt lik More

by nemonicx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks nemonicx! We're so pleased to hear that Bob made your car buying experience so excellent, and made sure that you were well informed and confident with your purchase. It's wonderful to know that you were accommodated from start to finish, and that he made you feel at ease with the customer care that was extended to you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 03, 2017

Amazing experience! I came in not expecting how easy the process was going to be since I always purchased my vehicles from small dealership. I met with Raul Ayala he was More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Moe! We're pleased to hear that you had a great experience with Raul and Filomena, and that they worked together to ensure that you were well accommodated from start to finish. It's wonderful to know that you were well informed about your options, and that you felt confident with your purchase. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 03, 2017

Austin Schneider, A Professional We worked with Austin as our Advisor for the first time. Right from the beginning he captured all of the repairs that we needed, provided extremely he More

by MinWigg5$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, MinWigg! We're happy to hear that you had a pleasant and hassle-free experience with Austin, and that he made sure you were well informed and aware of your vehicle's service needs. It's wonderful to know that you felt well accommodated, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 03, 2017

BOB IS GREAT Bob is amazing. Great guy. 10/10. Would Recommend. Go to bob when you're at this dealership. Friend to all. He helped me and my family out, so gratefu More

by NarceeDurst1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Narcee! We're happy to hear that you had a great experience with Bob, and that he made sure all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 03, 2017

Excellent customer service I bought a new GLE 350 form Walter's Mercedes of Riverside. I have to say Andrew the online sales manager is the best. He goes far and beyond to get w More

by Evy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Evy! We're happy to hear that you had a great experience with Andrew, and that he made sure that all of your needs and expectations were met. It's wonderful to know that you were so well accommodated, and that you found a car that you were truly happy with. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 02, 2017

Cody Burt is the man!!!!! Went in to service my 2001 CLK320 it has 227,000 miles and at first I felt a little out of place because my car was so old but Cody Burt made me feel More

by Josuediego1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Josue! We're happy to hear that you had a great experience with Cody, and that he made sure that your service experience was so pleasant and hassle-free. We're glad you felt confident and at ease with his assistance, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 31, 2017

Purchase new S550 We have leased 5 mercedes with Walters. Jin Lee made our 6th purchase simple and wonderful. Jin Lee went out of his way to help us close the sale. More

by Sheila A Wendt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Sheila and Joe! We're happy to hear that Jin made your latest experience with us so pleasant and hassle free, and that he helped you feel confident and at ease with your purchase. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 31, 2017

Dreams come true! I am a car guy and feel a car is as much a part of you as you're clothing, etc. Therefore I am very specific about my car's look and options. I can't More

by Bluscot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bluscot! We're happy to hear that Andrew has once again made sure that you had a pleasant, hassle-free car buying experience, and that all of your needs and expectations were met throughout the process. It's wonderful to know that he makes you feel confident and at ease, and that he helped you order the perfect vehicle. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

...
494
...