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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,139 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,139 reviews

April 11, 2016

Great Service Ambar, was extremely detailed and helpful, I had purchased a used Mercedes and wanted to have it checked over for any issues, She thoroughly reviewed More

by William M. Soqui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Ambar was able to make your service experience so pleasant, William! We're glad she made sure your car was in great shape, and gave you peace of mind about your new vehicle. We appreciate your business and look forward to assisting you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 10, 2016

Hector Navvaro was very helpful and nice explaned everything from day one for so may years that i have been here.has always had a very good experience.and will recommend.Walters to anyone without hesitation.Keep More

by sherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Navarro, Hector Navarro
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Sherine. We're so glad to hear that Hector has continuously extended such excellent customer care to you, and made you feel well accommodated each time you've come in. We appreciate your recommendation and look forward to assisting you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 10, 2016

Amazing service I had a great experience with David. He's very knowledgeable to the questions and concerns I had with my vehicle. He's the reason why I'd come back to More

by Sigala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Sigala! It's wonderful to hear that David was able to answer all of your questions and made sure that you were well accommodated throughout your service experience. We're glad he continues to make your service experiences so pleasant! We appreciate your business and look forward to assisting you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 09, 2016

Andrew Wagner I wanted to thank you for your excellent service and making the car buying process the best I have ever experienced! Considering how many times I’ve b More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear that Andrew was able to make this such a pleasant car buying experience for you, and we're sure he'll be happy to hear it as well! It's great to know that he made you feel well accommodated and informed, and had all of your questions and concerns addressed. We appreciate your business and hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 09, 2016

Best service for buying an Automobile Working with John and Giovanni was a great experience. They were able to get me the car I wanted and made the deal right for me. It was a painless pro More

by Yellowporsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Beech. Giovanni Bucci
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that John and Giovanni were able to work together to ensure that you had such a great experience, Yellowporsche! It's wonderful to know that they made sure that you got the perfect car at a great price. We're glad you felt so well accommodated! We appreciate your recommendation, and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 09, 2016

Rapid, easy safety recall fix Car was in for xxx recall fix. I made appointment. Check-in was quick and the repair finished in under the estimated time. Car was returned washed More

by Douglas C Kinzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Douglas! It's wonderful to know that you had such a pleasant experience, and that David was able to get your car in and out quickly. We're glad you got it back looking fresh and clean! We appreciate your business and look forward to assisting you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 09, 2016

Great service Alex always makes my service quick and easy, always makes sure I know what's going on with my vehicle and keeps it running like a Mercedes! More

by Hojack20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's wonderful to hear that Alex is always able to make your service experiences so quick and efficient, and makes sure that you're well informed on your vehicle's needs. We appreciate your business and look forward to assisting you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 08, 2016

David Greene Thank you David Greene for your outstanding service. Having my car towed and arriving after closing hours AND you were still able to arrange a car fo More

by carolynsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that David was able to accommodate you and make sure that you were well taken care of when you brought your car in, Carolyn! It's wonderful to know that you continue to have such great services experiences with us. We appreciate your business and look forward to assisting you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 08, 2016

Joseph Dito The dealership is very clean and my advisor Ambar Mejia was very detailed with the needs of my vehicle. I have been a customer since 1993 and enjoy y More

by Joe Dito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Navarro, Ambar Mejia
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for sharing your feedback, Joe! It's great to hear that you have continued to receive such great customer care from us over the years, and that Ambar ensured that your latest visit was no different. We're glad you felt well accommodated and like your car was in great hands! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 07, 2016

Mark Espinoza was on target in his attention to details Knowledgable tech, explained the task and was very prompt at keeping me informed on each step. Employees like Mark makes the visit all the more enjoya More

by bigpine14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, bigpine14! We're glad you had such a great experience with Mark, and that he was able to keep you well informed and aware of the working being done on your vehicle. We appreciate your business and hope to assist you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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