Walter's Mercedes-Benz of Riverside

Service Excellence Mark Espinosa has been my service advisor since moving service to Walter's. He has always been polite, to the point and understanding as well as know Mark Espinosa has been my service advisor since moving service to Walter's. He has always been polite, to the point and understanding as well as knowledgeable regarding the service to my MB. More

Great job Last Minute Brake job, David Got The Job Done Quickly And Addressed My Concerns And Questions. They do a great Jon keeping you posted on the progress Last Minute Brake job, David Got The Job Done Quickly And Addressed My Concerns And Questions. They do a great Jon keeping you posted on the progress and I like paying on my phone before I pick up the car. More

Great experience! total). I worked with Andrew Wagner who was absolutely incredible! He was everything that you would NOT expect a car salesman to be. He was informativ total). I worked with Andrew Wagner who was absolutely incredible! He was everything that you would NOT expect a car salesman to be. He was informative. He was not pushy in anyway. He took his time with me and helped me find the perfect car that suits me and my lifestyle. When it came down to the numbers, Andrew and his colleague Andy Towns did everything they could to remain within the parameters of my financial comfort zone. To be honest with you, I walked in there thinking I would not be able to own a Mercedes Benz with my bad credit, which I am trying to rebuild, and strict low limits on monthly and down payments, but Andrew made it work. Even his assistant, who I apologize, but I can't remember her name, was incredibly personable and helpful. The only time I ever felt a tiny bit uncomfortable was with the financial gentleman (I don't remember his name). He was a bit pushy in trying to sell me the warranty and extra insurance. I had to tell him no about 4 times. I suppose this is his job though. Anyway, aside from that, it was a great experience and I am now a happy Mercedez Benz ownder :) More

Wonderful! David Greene was absolutely so helpful, this was my first time getting a service and he just helped me through the whole process making me more confid David Greene was absolutely so helpful, this was my first time getting a service and he just helped me through the whole process making me more confidante I made the right decision I made purchasing my Mercedes Benz Thank You!!! More

Excellent Service We had an impromptu stop at Walters Mercedes Benz due to a sensor light yesterday. Upon our arrival David Greene stepped up to get our car into servi We had an impromptu stop at Walters Mercedes Benz due to a sensor light yesterday. Upon our arrival David Greene stepped up to get our car into service nearly immediately. He arranged a loaner car and we were on our way in minutes. The repair only took a few hours and we were back on the road in our car before day's end. David and his team took care of us beyond our expectations, and all without an appointment. More

Very good customer service I called appointment to bring my car in because A/C was not blow the cold air, the gentleman oh the phone told me to bring in the same day. It took a I called appointment to bring my car in because A/C was not blow the cold air, the gentleman oh the phone told me to bring in the same day. It took about 2 weeks to fix my car but I got a loner car, during those time Hector Navarro keep me update every day. I would recommend this dealer to my friends & family for sure. Nicole More

Eddy is great ! Working with Eddy was a truly exceptional experience. Making the process as easy as possible from the test drive to the time of delivery. Thank you ag Working with Eddy was a truly exceptional experience. Making the process as easy as possible from the test drive to the time of delivery. Thank you again Eddy. ASK FOR EDDY More

Great Service Alan Villasenor is one of the most professional, courteous, patient and honest salesman that you will find. This weekend I bought my first Mercedes fr Alan Villasenor is one of the most professional, courteous, patient and honest salesman that you will find. This weekend I bought my first Mercedes from Walter’s Automotive Mercedes-Benz in Riverside. This was my first time making a car deal on my own and to be honest, I was not looking forward to dealing with a salesman because of past experiences at other dealerships, yet to my surprise the process was very easy. Alan Villasenor made me feel very comfortable from the beginning. He walked me through all of my options, answer my many, many questions and was able to get me a great deal to meet my needs. I like that he was not pushy or overly-aggressive like other salesmen I’ve encounter in the past. After my first experience at Walter’s Automotive Mercedes-Benz in Riverside, I would absolutely recommend their services. Don’t forget to ask for Alan Villasenor I am sure you will be just as happy and satisfied with your purchase and his service as I am. More

Great Customer Service! I recently visited Walters Mercedes Benz for a "B" service and a detail. My service advisor was Brandon Monaco and he was very professional and provid I recently visited Walters Mercedes Benz for a "B" service and a detail. My service advisor was Brandon Monaco and he was very professional and provided me with great customer service. He represents Walters well and is an asset to the organization! More

"Great Service" I brought my car for a detailing job, David was very professional I had questions about some scratches on my car and he was able to give me the inform I brought my car for a detailing job, David was very professional I had questions about some scratches on my car and he was able to give me the information I needed, very happy with service! More