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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,418 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,418 reviews

September 20, 2016

Ambar Mejia Amber took the time to explain every aspect of the service performed on my vehicle. Amber was swift and professional and got me in and out in less tha More

by Cue111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cue! We're happy to hear that you have had such a pleasant experience with Ambar, and that she was so informative and accommodating to you throughout the process. It's wonderful to know that she made sure to take her time to make you aware of your vehicle's service needs, while also keeping the service visit quick and efficient for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 19, 2016

Happy customer When we went to Walter's Mercedes dealer we knew what we wanted! We didn't have much time for driving test, paper work to lease a car. We were so luck More

by Zina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drumm
Sep 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Zina. We're happy to hear that you had such a pleasant experience with Chris, and that he was able to make sure that everything was taken care of quickly and efficiently. It's wonderful to know that it was a smooth, enjoyable process, and we hope yo're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 17, 2016

Car Service The Walters Automotive Service Department is the best. They are always very pleasant and friendly. They make the process so easy. Thank you so much t More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, KM! We're happy to hear that you have had such excellent service experiences, and that JR always makes sure that your car is well taken care of. We appreciate your business, and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

September 14, 2016

Happy customer Fantastic service! I was very pleased with experience at Walter's. Jr. Rodriguez was my service advisor and he went above and beyond to make sure the More

by Teresa222
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Teresa! We're happy to hear that you had such a great experience with JR, and that he was able to make sure that your Sprinter was thoroughly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 10, 2016

Great place to buy a great car We just leased a CLA 250 from Walters Automotive. Everyone from the receptionist to the senior managers were incredibly welcoming and helpful. Our con More

by Bwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Arthur Miranda , Andy Towns
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Bwilson! We're pleased to hear that Art was so helpful and attentive, and made sure that you had a pleasant experience from start to finish. It's wonderful to know that he was able to address all of your questions and concerns, and that all of your needs were met! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 10, 2016

Great Customer Service and Great Overall Experience Walter's Automotive is the best Auto dealership me and my Wife dealt with (ever). Specifically with Andreas Rosenthal. Andreas is a professional an More

by madman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, madman! We're so pleased to hear that you and your wife were so well accommodated, and that Andreas was able to make sure that all of your needs and expectations were met. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Always great service I don't normally write reviews(negative or positive) but felt the premium treatment I received while waiting for my service was beyond expectations! T More

by Maltin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Maltin! We're happy to hear that you had such a great experience with David, and that he made sure that you were well accommodated from start to finish. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Service Experience After a 33 mile drive in some slow freeway traffic, I arrived before my 9:30am appointment. I was greeted promptly by David Green for my first year o More

by BL
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, BL! We're so pleased to hear that you had such an excellent service experience, and that David was able to ensure that you were well accommodated while your car was worked on. It's wonderful to know that it was a quick and efficient process! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 07, 2016

nice experience This is my most good experience with dealer to by cars and I will definetelly come back for my next car! I enjoy my conversation with Anderas and woul More

by glenc_usedc@Hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Sep 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks glen! We're happy to hear that you had such a pleasant experience with Andreas, and that he made sure you were well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 06, 2016

mercedes c250 sport pkg it was my first time trading my car and I found this dealer I was so happy I live in san diego and I went all the way there when I got there I fo More

by 1978calvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Calvin. We're glad to hear that you had such a pleasant trade in experience, and that we were able to make sure that you were well accommodated throughout the process. It's great to know that you got a deal that you were happy with, and that you're enjoying your new car! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings updates, and more. Regards, Walter's Automotive

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