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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,426 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,426 reviews

May 27, 2016

Extremely gratifying David Greene was very understanding of the time constraints that I was facing and saw to the completion of a three hour service estimate in less than More

by trainplanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, trainplanner! We're glad that David was able to accommodate your schedule and get your vehicle taken care of so quickly. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

May 26, 2016

SERVICE: Walter's Mercedes has an amazing service. The service advisor that we always wanted to have is AMBAR MEJIA, who's simply the best. She is extremely prepared, professional, knowledgeable and More

by Ambar Mejia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Jun 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the feedback, Carmen! It's wonderful to hear that Ambar has been so helpful and attentive, and always makes sure that your service experiences are accommodating and hassle free. We're glad she keeps you well informed and feeling at ease about the work being done on your vehicle! We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

May 25, 2016

Service Walters MB has an excellent service department and is very clean and the amenities are great. Brandon Monaco has always done an excellent job in assis More

by joe831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Joe831! It's wonderful to hear that you have continued to have such great experiences with us, and that Brandon is always helpful and attentive each time you bring your car in. We're glad you've always felt well accommodated and confident with the services we provide! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

May 25, 2016

ARTHUR MIRANDA !!!!!! If your looking into purchasing a Mercedes Benz you've come to the right place!!! My overall experience was phenomenal because of my sales consultant More

by lorenadee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
May 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, lorenadee! It's wonderful to hear that Art was so helpful and attentive, and that he made your car buying experience so pleasant! We're glad that he made you feel at ease throughout the process, and helped you find a vehicle that you truly enjoy. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

May 25, 2016

Great Service from the Service Department It is nice to be treated so special. You pull up to the service bay and there is someone there to great you. That same person walked me into the Ser More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
May 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Diane! It's great to hear that you had such a pleasant experience with Mark, and that he made sure that your car was quickly and efficiently taken care of. We're glad he kept you well informed of the status of your vehicle, and made sure that you were well accommodated while you waited for it. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

May 22, 2016

best service in town I purchased a Glc 300 last week. It was the second car Mr. Lee sold us. We decided to buy this particular model because Mr. Lee found it for us as he More

by Mbz Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee
May 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Mbz Alex! We're so glad to hear that Jin continues to be so helpful and accommodating, and has once again helped you find a vehicle that was perfect for you. It's wonderful to know that he made you feel at ease throughout the whole purchase experience, and went out of his way to visit you after the sale to ensure that you were happy with your purchase and were properly acquainted with the vehicle. We appreciate your business and look forward to working with you in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

May 22, 2016

Amazing buying experience. Excellent Customer service. Very very professional and most importantly very patient. I highly recommend this dealership to all the car enthusiasts. More

by Love MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
May 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're so happy to hear that you had such a pleasant experience with us, and that you felt well accommodated throughout your visit. We're glad you were shown all of the options that were available to you, and left feeling well informed! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

May 22, 2016

Great Service I had a great experience with Andreas! I really liked how I told him exactly what I wanted and how much I wanted the GLA250 for my payment options. He More

by Ahernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
May 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Ahernandez! We're happy to hear that you had such a pleasant experience with Andreas, and that he made sure you got a great deal on your new GLA250. It's wonderful to know that you felt well accommodated and at ease throughout the process. We appreciate your recommendation and hope to work with you again in the future! Regards, Walter's Automotive

May 21, 2016

Great customer service! We had the pleasure of Andres helping us purchase our new Mercedes, he was very knowledgeable about everything we asked and was so patient and kind. More

by Carriec78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
May 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Carriec78! We're happy to hear that you had such a great car buying experience, and that Andres was able to ensure that you were well accommodated from start to finish. It's so wonderful to know that we were able to help you purchase your dream car! We appreciate your business and hope to work with you again in the future! Regards, Walter's Automotive

May 20, 2016

Outstanding Purchase Experience It was an absolute pleasure to be a first-time Mercedes Benz customer! We were guided professionally, efficiently and courteously throughout the proce More

by SalllyHartwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary at the front desk; Toni and Christian were so happy for Sally and went out of their way to congratulate her., Ari Abdolhosseini, Christian Felix, Andreas Rosenthal
May 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful feedback, Sally and Rick! We're happy to hear that you had such a pleasant experience with us, and were well accommodated throughout the process of purchasing your new car. It's wonderful to know that Andreas, Ari, and the whole team were able to work together to ensure that the whole process was informative and efficient, and that you were able to leave with your new car in a relatively quick manner. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

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