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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

January 21, 2016

Wonderful service. Excellent service experience with Ambar Mejia. She was thorough, courteous and informative. Very pleasant. I appreciated her knowledge about my vehicl More

by Vickie J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, Vickie! We're happy to hear that Ambar was able to make your experience so great, and made sure you were kept well informed about the service your vehicle was receiving. We appreciate your business and hope to see you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 21, 2016

Performance Rating I am very satisfied with the aid that David Greene was able to give. His attitude was very kind and eager to assist me to get my problem with my vehic More

by HieWong68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, HieWong68! It's great to hear that David was able to extend such great service to you and ensure that the issues you were experiencing with your vehicle were resolved. We hope to see you again for any future service needs. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 21, 2016

Worker I just got my first mecedes benz c250 from KAT! She is an amazing sales person. I was looking for A4 and Lexs250 but both sales persons were rude, More

by GonzalesAbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello GonzalesAbel! Thanks for taking the time to share your review. It's wonderful to hear that Kat was able to make you feel so at ease while you were looking for a new car! We're so glad she could take your unpleasant experiences at other dealerships and turn the process into one that was pleasant and enjoyable. We appreciate your recommendation, and hope to see you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates! Regards, Walter's Automotive

January 21, 2016

Wonderful Riverside Automotive has been so professional and helpful that they put all other dealers to shame. Bob Rosas in the sales department has gone abo More

by suemck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rosas
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello suemck! Thanks for the wonderful feedback. We're happy to hear that Bob was able to make your car buying experience so pleasant! It's wonderful to know that he took his time throughout the process, making sure you were aware of all of your options and giving you as much information as he could about the vehicle you were interested in. We appreciate your business, and hope to see you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 21, 2016

Great Experience, a properly ran business This dealership is far from me. I live in Glendale and work in Long Beach, I bought a family Sprinter Van from them. I was not forced to buy anything More

by Ferdinand Aguinaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the great feedback, Ferdinand! We're happy to hear that you have had such great experiences with us, both with purchasing your van and having it serviced. It's wonderful to know that you always feel well accommodated and like your car is in great hands. We're glad we can make the trip out to Riverside worthwhile for you! We appreciate your recommendation, and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 21, 2016

BEST EXPERIENCE Best experience with Andrew. Very straight . Did what he promised. Always there to answer any question or concern. I love to recommend him to any More

by Basil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JR, Andrew Wagner
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Basil! We're happy to hear that Andrew was able to make your experience so pleasant. It's great to know that he made you feel at ease throughout the process, and offered information and advice that you could trust. We appreciate you recommendation, and hope to see you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 20, 2016

Best car buying experience to date! Just took delivery of the new GLC this last Sunday and everyone at Walter's MB was exceptional. Andrew Wagner was professional, gave us a great deal, More

by chrischva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hardin, Andrew Wagner
Jan 21, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello chrischva! Thanks for taking the time to share your experience. It's wonderful to hear that Andrew and Jason were able to work together to ensure that your car buying experience was so excellent! We're glad they took their time to go over all of the details of your purchase, and made sure that you were well informed on all aspects of your car and of your agreement. It's great to know that the overall experience made the long trip worthwhile for you. We hope you're enjoying your new car! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 17, 2016

Most enjoyable car buying experience ever! My wife and I took delivery on our 2016 GLA250 on the 9th of January. Working with Andrew Wagner on this Costco promotional deal was a most pleasurab More

by bobrusl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jan 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for sharing your feedback, Bob! We're pleased to hear that Andrew was able to make your car buying experience so pleasant. It's great to know that it was a smooth, enjoyable process, and that you got a great deal on a car that you truly enjoy! We appreciate your business, and hope to see you again soon. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 15, 2016

Great service! Alex Ramirez has been great service agent in Walter's Mercedez dealer. He has been always professional and giving timely updates regarding service sta More

by Skim5383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Skim5383! We're happy to hear that you have continued to have such pleasant service experiences, and that Alex is always sure to keep you well accommodated and informed throughout the process. We look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 12, 2016

Professional sales staff and ease of purchase We had been to the Other local dealer and had a very poor experience.They said the car I wanted was not available and tried to sell me a car that was More

by ritashawbroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Peter Pitale
Jan 14, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your experience, ritashawbroker! We're so glad that Peter was able to turn your search for a new car around and make it into an excellent experience for you. It's great to know that he could accommodate you and make sure you got exactly what you were looking for! We hope to see you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

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