Walter's Mercedes-Benz of Riverside

Wonderful customer service! Thanks Joe, for taking the time and effort to show me all possible choices at my lease end. You allowed me to feel comfortable and confident to make t Thanks Joe, for taking the time and effort to show me all possible choices at my lease end. You allowed me to feel comfortable and confident to make the best decision for my purchase. It was truly a hassle free experience.! More

Great Service My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service te My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service tech fairly quickly. My car was serviced in the time he stated and my car was was better than the ones I pay for (no water running from side mirrors). Overall I received excellent service and I am happy to have JR as my Service Advisor. More

Excellent service - thank you !! Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Joseph O'Brien is awesome, friendly and patient with my questions!! Thank you Joe and Julio..... It was fun knowing you guys !! Kishori Reddy More

Quality of service I want to commend Alex Ramirez for his professional manner as he handled the service for may 350E coupe. He kept me informed regarding my car issue b I want to commend Alex Ramirez for his professional manner as he handled the service for may 350E coupe. He kept me informed regarding my car issue by text which is what I requested. I will tell my Mercedes driving to request Alex for their servicing. Thank you, Renee More

Jacqueline Nasser is awesome Just leased our third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department an Just leased our third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Jacqueline Nasser is awesome. Nice lady,knowledgeable and a real go getter. Will definitely want to see her again next time. More

Always the best experience Mark I, is always helpful and very experience service writer. There is no lack of customer service when working with Mark. Any questions posed to hi Mark I, is always helpful and very experience service writer. There is no lack of customer service when working with Mark. Any questions posed to him, he will get the answer for you. More

Excellent Experience I recently purchased a Smart car from Walter's Automotive and have nothing but positive feedback regarding my experience. The staff was knowledgeable, I recently purchased a Smart car from Walter's Automotive and have nothing but positive feedback regarding my experience. The staff was knowledgeable, helpful and truly cared about me as a customer. I would highly recommend doing business with Walter's and will continue to do so myself in the future. More

Service Department, Alex Ramierez Alex Ramirez in service was great to us. He returned phone calls in a very reasonable time & had all the answers to the questions we had. Haven't been Alex Ramirez in service was great to us. He returned phone calls in a very reasonable time & had all the answers to the questions we had. Haven't been to this dealer in a while for service and was very surprised in the changes that had been made since our last visit, all for the better. More

Best of service Walter's mercedes has the best of people that can help me find my car.Debbra Pond is the most helpful and so very nice in taking care of us,thanks Deb Walter's mercedes has the best of people that can help me find my car.Debbra Pond is the most helpful and so very nice in taking care of us,thanks Debbra! Paul is the manager there and he is the kindest everr and really really niceee and easy going person,Thanks so much Paul for everything!! More

Great Service !!! Today, I took our Mercedes Benz 300S to Walter's Automotive Mercedes dealership for the B Service routine maintenance. When I arrived, I had a quest Today, I took our Mercedes Benz 300S to Walter's Automotive Mercedes dealership for the B Service routine maintenance. When I arrived, I had a question about the level of service/maintenance required. I met with Service Advisor David Green, who I found to be professional and courteous. David explain the my service agreement due to a nail in the center of my left tire. This was not cover under my tire warranty. The vehicle was washed. David took the time to explain the process and the vehicle runs great! David is a pro in every sense of the word and an asset to Walter's Automotive Mercedes dealership team. I look forward to my next visit! Less More