Walter's Mercedes-Benz of Riverside

Mark Espinoza responds in a timely manner. Mark Espinoza responds to me in a timely manner and answers my questions in a way I can understand. He is very kind and patient, as well as profession Mark Espinoza responds to me in a timely manner and answers my questions in a way I can understand. He is very kind and patient, as well as professional. I always leave the dealership satisfied with the service I have received. More

Alex Ramirez to the rescue! Just bought our third vehicle from Walters and less than 1200 miles later we got a flat tire. A new run flat tire was required as they cannot be patch Just bought our third vehicle from Walters and less than 1200 miles later we got a flat tire. A new run flat tire was required as they cannot be patched (@ $350). Our service advisor Alex Ramirez swung into action and was able to obtain for us a one time comp on a new tire. Totally Awesome! Walters service has always been top notch to us and is one of the reasons we will come back. Thank you so much and Alex.... YOU DA MAN!!!!! More

Great Service My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service te My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service tech fairly quickly. My car was serviced in the time he stated and my car was was better than the ones I pay for (no water running from side mirrors). Overall I received excellent service and I am happy to have JR as my Service Advisor. More

Wonderful customer service! Thanks Joe, for taking the time and effort to show me all possible choices at my lease end. You allowed me to feel comfortable and confident to make t Thanks Joe, for taking the time and effort to show me all possible choices at my lease end. You allowed me to feel comfortable and confident to make the best decision for my purchase. It was truly a hassle free experience.! More

Quality of service I want to commend Alex Ramirez for his professional manner as he handled the service for may 350E coupe. He kept me informed regarding my car issue b I want to commend Alex Ramirez for his professional manner as he handled the service for may 350E coupe. He kept me informed regarding my car issue by text which is what I requested. I will tell my Mercedes driving to request Alex for their servicing. Thank you, Renee More

Excellent service - thank you !! Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Joseph O'Brien is awesome, friendly and patient with my questions!! Thank you Joe and Julio..... It was fun knowing you guys !! Kishori Reddy More

Always the best experience Mark I, is always helpful and very experience service writer. There is no lack of customer service when working with Mark. Any questions posed to hi Mark I, is always helpful and very experience service writer. There is no lack of customer service when working with Mark. Any questions posed to him, he will get the answer for you. More

Jacqueline Nasser is awesome Just leased our third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department an Just leased our third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Jacqueline Nasser is awesome. Nice lady,knowledgeable and a real go getter. Will definitely want to see her again next time. More

Excellent Experience I recently purchased a Smart car from Walter's Automotive and have nothing but positive feedback regarding my experience. The staff was knowledgeable, I recently purchased a Smart car from Walter's Automotive and have nothing but positive feedback regarding my experience. The staff was knowledgeable, helpful and truly cared about me as a customer. I would highly recommend doing business with Walter's and will continue to do so myself in the future. More

Service Department, Alex Ramierez Alex Ramirez in service was great to us. He returned phone calls in a very reasonable time & had all the answers to the questions we had. Haven't been Alex Ramirez in service was great to us. He returned phone calls in a very reasonable time & had all the answers to the questions we had. Haven't been to this dealer in a while for service and was very surprised in the changes that had been made since our last visit, all for the better. More