Walter's Mercedes-Benz of Riverside

Best of service Walter's mercedes has the best of people that can help me find my car.Debbra Pond is the most helpful and so very nice in taking care of us,thanks Deb Walter's mercedes has the best of people that can help me find my car.Debbra Pond is the most helpful and so very nice in taking care of us,thanks Debbra! Paul is the manager there and he is the kindest everr and really really niceee and easy going person,Thanks so much Paul for everything!! More

Great Service !!! Today, I took our Mercedes Benz 300S to Walter's Automotive Mercedes dealership for the B Service routine maintenance. When I arrived, I had a quest Today, I took our Mercedes Benz 300S to Walter's Automotive Mercedes dealership for the B Service routine maintenance. When I arrived, I had a question about the level of service/maintenance required. I met with Service Advisor David Green, who I found to be professional and courteous. David explain the my service agreement due to a nail in the center of my left tire. This was not cover under my tire warranty. The vehicle was washed. David took the time to explain the process and the vehicle runs great! David is a pro in every sense of the word and an asset to Walter's Automotive Mercedes dealership team. I look forward to my next visit! Less More

Execllent Servcie !!! Jin Lee was my salesman was very professional and nice. I happen to bring my car in for the first service since the purchases in February 2015 from W Jin Lee was my salesman was very professional and nice. I happen to bring my car in for the first service since the purchases in February 2015 from Walter's Automotive. While I was waiting we exchange in conversation about the navigation system. Jin stop to fully explain to me how it should be working and requested that I mention this to the service crew after the maintenance was preformed. I had so many questions and he answered all of them.Jin is so patient,knowledgeable and nice.He went above and beyond to make sure I understood all the gadgets in my car.I am very satisfied with the service he provided.Thanks to Jin we were able to get every thing we wanted in a car. After a couple days pass Jin called me up to check if everything was working properly with my navigation system. Thank You GREAT SERVICE .... More More

Mark Interlicchia is my go to service advisor! I own a 2010 Mercedes ML350 that I bought at a dealership in Santa Monica. When I brought my car to Walter’s for service, I was treated like I had bo I own a 2010 Mercedes ML350 that I bought at a dealership in Santa Monica. When I brought my car to Walter’s for service, I was treated like I had bought it there and was part of their extended customer family. My service advisor, Mark Interlicchia has been very professional in every interaction that I have had and has made servicing my ML350 a pleasure. From the way I’m greeted when I drive in, pick up a MB loaner vehicle, receive updates during the day and finally pay at Mark’s desk, it just doesn’t get better. I highly recommend Walter’s service for your Mercedes Benz. It really is true... a dealership is not built on sales, it is built on the service. Steve N. Redlands More

Great start. Bought a E 350 a few months ago. Took the car in for an issue with the Mbrace which appears to be with the provider and not the car. David Greene was Bought a E 350 a few months ago. Took the car in for an issue with the Mbrace which appears to be with the provider and not the car. David Greene was my service rep. I previously owned a BMW and had very good service experiences with them. This first encounter with Walter's however was better in every way. Very impressed and trust it will continue. More

New lease Joe made my experience at Walters great! He was friendly and informative. He took the time to explain all the bells and whistles on my new car. I wou Joe made my experience at Walters great! He was friendly and informative. He took the time to explain all the bells and whistles on my new car. I would recommend Joe and Walters to all my friends! More

Life changing My wife and I bought a C300, which is our first luxury car ever! We had the pleasure of being helped by Peter Tecson! He's very knowledgeable about th My wife and I bought a C300, which is our first luxury car ever! We had the pleasure of being helped by Peter Tecson! He's very knowledgeable about the history of Mercedes-Benz and most importantly the small details you need to know about your car inside and out! He also has a great sense of humor and just overall made this the best experience we've ever had purchasing a car! Peter Tecson and the family of Walter's Mercedes-Benz value their customers, ask you want you want, not what they want... and MAKE IT HAPPEN! Very happy Customers! More

Great customer service As soon as I arrived to the drop off area, I was welcomed with an smile, I felt like at home, staff very attentive and friendly. I was directed to Br As soon as I arrived to the drop off area, I was welcomed with an smile, I felt like at home, staff very attentive and friendly. I was directed to Brandon Monaco, Very professional, he listed to all my compalins and started from there, I would recommend all my friends and family to Walters automotive... More

excellentente first time to own mercedes-benz distributed car like the snartcar and first time to go to a mb servuce center i'm very much please the way service rep first time to own mercedes-benz distributed car like the snartcar and first time to go to a mb servuce center i'm very much please the way service rep alex ramirez took care my car neeeds giving him 5 star More

JR is cool. Hey, just want to thank you for the superb assistance you gave when I came in to service my break system and service. You were clear and concise, you Hey, just want to thank you for the superb assistance you gave when I came in to service my break system and service. You were clear and concise, you got me and my boys in an SUV, we were able to run errands and spent the day in a profitable manner. My SUV was done in a timely manner. You rock. Walters MBZ rock. Good job. More